How To Cancel ANZ Credit Card? A Step-by-Step Guide!

How To Cancel ANZ Credit Card? If you’ve ever found yourself wondering about the ins and outs of ANZ Credit Card cancellation, you’re not alone. Canceling a credit card can be a daunting task, and understanding the process is crucial to ensure a smooth and hassle-free experience. In this comprehensive guide, we’ll walk you through the steps on how to cancel your ANZ Credit Card effectively, making it easy for you to regain control of your financial situation.

How To Cancel Anz Credit Card

Interest piqued? Great! Whether you’re looking to cancel your ANZ Credit Card due to changing financial priorities, a desire to consolidate your credit accounts, or simply seeking a better card option, we’ve got you covered. Our aim is to demystify the ANZ Credit Card cancellation process and provide you with the knowledge you need to make informed decisions about your financial future. So, stay with us as we break down the intricacies of ANZ Credit Card cancellation and guide you toward a confident cancellation experience.

Now, you might be wondering, why should you continue reading? Well, by the end of this article, you’ll not only have a clear understanding of how to cancel your ANZ Credit Card but also the potential benefits and consequences associated with the cancellation. We’ll provide you with insider tips, step-by-step instructions, and essential insights to ensure that when you’re ready to take action, you’ll do so with confidence and peace of mind. Let’s dive in and navigate the world of ANZ Credit Card cancellation together, empowering you to make the best financial choices for your future.

How to Cancel ANZ Credit Card Online?

Closing a credit card account can be a crucial financial decision. Whether you’re looking to simplify your finances or you’ve found a better credit card option, it’s important to understand how to properly cancel your ANZ Credit Card online. In this step-by-step guide, we’ll walk you through the process, providing examples and important tips along the way to ensure a smooth cancellation.

Before you proceed with canceling your ANZ Credit Card online, it’s essential to take care of a few important things:

  • Pay Off Your Balances: Ensure that you have paid off all outstanding balances on your ANZ Credit Card. This step is crucial because you cannot close your account if there are any pending dues. Pay off any remaining balances to bring your account to a zero balance.
  • Utilize Credit Points: Make use of any available credit points or rewards associated with your ANZ Credit Card. Once your account is closed, you may lose access to any unused rewards or points. Redeem or transfer them as necessary before canceling.

Step 1: Log in to Internet Banking

  • Go to the ANZ Bank’s official website ( and locate the ‘Internet Banking’ login option.
  • Enter your login credentials, including your Customer Registration Number (CRN) and password.


  • CRN: 12345678
  • Password: YourSecurePassword123

Step 2: Tap on Your Credit Card Account

  • After successfully logging in, you’ll be directed to your ANZ Internet Banking dashboard.
  • Locate and click on your ANZ Credit Card account.


  • Account Name: John Doe’s ANZ Credit Card
  • Account Number: XXXX-XXXX-XXXX-1234

Step 3: Request for Account Closure

  • Within your Credit Card Account page, look for the “Account Section” category. It typically includes options related to managing your credit card.


  • Account Section: Manage Your Credit Card
  • Click on “Request for Account Closure” or a similar option that implies closing your credit card account.


  • Request for Account Closure

Step 4: Follow the Instructions to Close Your Credit Card

  • ANZ will guide you through the account closure process with on-screen instructions.
  • You may be asked to confirm your decision to close the account, provide a reason for closure, and agree to any terms and conditions.


  • Confirm Account Closure: Yes
  • Reason for Closure: Found a Better Credit Card Option
  • Agree to Terms and Conditions: Check the box

Important Tips:

  • Double-Check Balances: Before confirming the closure, ensure that your ANZ Credit Card has a zero balance to prevent any future issues.
  • Save Confirmation: After successfully closing your account, save or print the confirmation page for your records. This can be important for any future reference or disputes.
  • Cut Up Your Physical Card: If you have a physical ANZ Credit Card, make sure to cut it up into pieces to prevent any unauthorized use.
  • Monitor Your Credit Report: Regularly check your credit report to ensure that the closure of your ANZ Credit Card is accurately reflected, and there are no errors or discrepancies.

Canceling your ANZ Credit Card online can be a straightforward process if you follow these step-by-step instructions. Remember to settle all outstanding balances and utilize any rewards before proceeding. Always exercise caution when making financial decisions and ensure that you understand the terms and conditions associated with your credit card closure.

How to Cancel Your ANZ Credit Card by Calling?

Canceling a credit card is an important financial decision that should be taken seriously. If you have an ANZ Credit Card and have decided that it’s time to close it, you can do so conveniently by making a phone call to ANZ’s Credit Card inquiries phone number. In this step-by-step guide, we’ll walk you through the process of canceling your ANZ Credit Card over the phone, whether you’re a domestic or international customer.

Step 1: Gather Your Account Information

Before you call ANZ to cancel your credit card, ensure you have all the necessary information at hand. This includes your credit card number, your personal identification details, and any other relevant account information. Having these details readily available will help streamline the process.

Step 2: Dial the Appropriate Phone Number

For domestic customers (those residing in Australia), dial 13 22 73 to reach ANZ’s Credit Card inquiries phone line. If you are an international customer, dial +61 3 8693 5077 to contact ANZ from outside Australia. Make sure you have a stable phone connection to avoid interruptions during the call.

Step 3: Navigate the Phone Menu (if required)

Upon calling, you may be prompted to navigate through a phone menu. Follow the prompts to reach the department that handles credit card cancellations. Be patient and listen carefully to the options to ensure you select the right one.

Step 4: Verify Your Identity

When you reach an ANZ team member, you will be asked to verify your identity for security purposes. This typically includes providing personal information such as your full name, date of birth, and the last four digits of your credit card number. Ensure you answer these questions accurately.

Step 5: Request Credit Card Cancellation

Politely inform the ANZ team member that you wish to cancel your credit card. Be prepared to provide your credit card number for reference. They may also ask why you want to cancel, so be honest and straightforward in your response.

Example: “Hello, I’m [Your Name], and I’d like to cancel my ANZ Credit Card with the number [Your Credit Card Number]. I’m canceling because I’ve recently switched to another credit card with better rewards.”

Step 6: Follow Instructions and Confirm Cancellation

The ANZ representative will guide you through the remaining steps of the cancellation process. This may involve settling any outstanding balances, paying off the remaining credit, or returning the physical credit card to the bank. Follow their instructions carefully to ensure a smooth cancellation process.

Important Tips:

  • Be polite and patient when speaking with the ANZ representative, as they are there to assist you.
  • Make sure to destroy or securely dispose of your physical credit card after cancellation to prevent any potential misuse.
  • Double-check your account statements in the following months to ensure no unexpected charges appear.
  • Consider alternatives to closing your credit card, such as reducing the credit limit, if you’re concerned about its impact on your credit score.

Canceling your ANZ Credit Card over the phone is a straightforward process that requires careful attention to detail and adherence to security protocols. By following these steps and tips, you can successfully close your ANZ Credit Card and manage your financial situation responsibly. Remember to keep any documentation related to the cancellation for your records.

How to Cancel Your ANZ Credit Card In-Person?

If you’re looking to cancel your ANZ Credit Card and prefer to do it in-person, you can easily do so by visiting the nearest ANZ branch. This method is especially convenient for those who have a branch nearby. In this step-by-step guide, we’ll walk you through the process of canceling your ANZ Credit Card in-person, providing you with tips and insights along the way.

Step 1: Locate Your Nearest ANZ Branch

Before heading to the bank, make sure you know the location of your nearest ANZ branch. You can use the ANZ website, mobile app, or contact their customer service to find the most convenient branch for you. Having this information ready will save you time and effort.

Example: Let’s say you live in Sydney, Australia, and your nearest ANZ branch is located at 123 Main Street, Sydney CBD.

Step 2: Gather Your Credit Card and Identification

Ensure you have your ANZ Credit Card with you, along with a valid photo ID such as a driver’s license, passport, or government-issued ID. These documents are necessary to verify your identity and initiate the cancellation process.

Step 3: Visit the ANZ Branch

Head to the ANZ branch you identified in Step 1 during their business hours. It’s a good idea to call ahead and schedule an appointment with the bank manager or a credit card specialist if possible. This can help reduce wait times and ensure you receive dedicated assistance.

Step 4: Speak with a Bank Representative

Once you’re at the branch, approach a bank representative, and let them know that you want to cancel your ANZ Credit Card. They will guide you through the cancellation process and may ask you some questions for security purposes.

Example: You meet with John, a bank representative, and inform him of your intention to cancel your ANZ Credit Card.

Step 5: Provide Necessary Information

Be prepared to provide the following information to the bank representative:

  • Your credit card number.
  • Your identification documents.
  • Reason for canceling (optional).
  • Any outstanding balances or pending transactions.

Tip: If you have any concerns or questions about canceling your credit card, don’t hesitate to ask the bank representative for clarification.

Step 6: Sign Cancellation Documents

You may be required to sign a cancellation form or document provided by the bank. Ensure that you read and understand the terms and conditions associated with the cancellation.

Step 7: Return Your Credit Card

Hand over your ANZ Credit Card to the bank representative. They may cut the card in half or instruct you on how to disable it to prevent unauthorized use.

Step 8: Verify Cancellation

Ask for confirmation of the cancellation, including the date of cancellation and any reference numbers for your records. This documentation will be important for your records and may be necessary if any issues arise in the future.

Example: John provides you with a cancellation receipt that includes the cancellation date and reference number.

Step 9: Settle Any Outstanding Balances

If you have any outstanding balances on your credit card, ensure that you settle them according to the bank’s instructions. This could include paying off the balance immediately or setting up a payment plan.

Step 10: Follow Up

Keep an eye on your account statements to ensure that no further charges are made to your ANZ Credit Card after the cancellation date. If you notice any issues or discrepancies, contact ANZ customer service promptly.

Canceling your ANZ Credit Card in-person is a straightforward process that ensures your request is handled securely and efficiently. By following these steps and tips, you can confidently close your credit card account and manage any outstanding balances or concerns effectively.