How To Cancel FedEx Shipment? Are you in a situation where you urgently need to cancel a FedEx shipment? Perhaps plans have changed, or you made an error in your shipment request. Don’t worry; you’re not alone. Canceling a FedEx shipment may seem like a daunting task, but fear not! In this comprehensive guide, we will walk you through the process step by step, ensuring that you can cancel FedEx shipment with ease. Whether you’re a seasoned shipper or new to the world of FedEx, we’ve got you covered.
Before we delve into the nitty-gritty of cancel FedEx shipment, let’s first acknowledge the importance of understanding this process. Mistakes happen, and plans change – it’s a part of life. But knowing how to navigate the FedEx shipment cancellation process can save you time, money, and a great deal of stress. Imagine the peace of mind that comes with knowing you can effortlessly modify or terminate your shipment if the need arises.
Our aim is to empower you with the knowledge and confidence to manage your FedEx shipments effectively. Whether you’re dealing with a package destined for a different location, need to reschedule a delivery, or simply wish to cancel it altogether, our step-by-step guide will provide you with the insights you need to make informed decisions. So, if you’re eager to take control of your FedEx shipments and learn how to cancel them without a hitch, read on. We’re here to help you take the necessary action and ensure a seamless FedEx shipment cancellation experience.
How to Cancel a FedEx Shipment?
Canceling a FedEx shipment may be necessary for various reasons, such as a change in plans or incorrect shipping details. If you need to cancel a FedEx shipment, it’s essential to act promptly, as cancellations are only possible before the shipping date printed on the label. In this step-by-step guide, we will walk you through the process of canceling a FedEx shipment and also cover how to cancel a delivery and return a package to the sender using FedEx Intercept.
Canceling a FedEx Shipment
Step 1: Log in to the FedEx Ship Manager
To begin the cancellation process, visit the FedEx website (www.fedex.com) and log in to your FedEx Ship Manager account. If you don’t have an account, you will need to create one.
Step 2: Go to the Ship History Tab
After logging in, locate and click on the “Ship History” tab. This tab will display a list of your previous shipments.
Step 3: Select the Shipment to Cancel
In the Ship History section, locate the shipment you wish to cancel from the list. Click on it to select it.
Step 4: Click the Cancel Button
Once you have selected the shipment you want to cancel, find and click the “Cancel” button. This action will initiate the cancellation process.
Step 5: Confirm the Cancellation
Follow the on-screen prompts to confirm your cancellation request. Make sure to review the details and confirm the cancellation of the FedEx shipment.
Step 6: Verify Cancellation
After completing the confirmation process, double-check to ensure that the shipment has been successfully canceled. You should receive a confirmation email as well.
Important Tips:
- Cancellations are only possible before the shipping date printed on the label.
- Be prompt in canceling to avoid shipping charges.
- Always double-check the shipment details before confirming the cancellation.
Canceling Delivery and Returning a FedEx Intercept Package
Sometimes, you may need to not only cancel a FedEx shipment but also return the package to the sender using FedEx Intercept. Here’s how to do it:
Step 1: Access Your FedEx Account
Log in to your FedEx account, just as you did in the previous section.
Step 2: Navigate to the Tracking Page
Once logged in, navigate to the tracking page within your FedEx account.
Step 3: Enter the Tracking Number
On the tracking page, enter the tracking number of the package you wish to return.
Step 4: Select “Manage Delivery”
After entering the tracking number, you should see options related to the package. Select “Manage Delivery.”
Step 5: Choose “Return To Shipper”
In the Manage Delivery options, choose the “Return To Shipper” option.
Step 6: Provide a Reason for Return
You will be required to provide a reason for returning the package. Select the appropriate reason from the provided options.
Step 7: Provide Contact Information
Enter any contact information that FedEx may require to complete the return process.
Step 8: Submit the Request
Click the “Submit” button to initiate the return request. Make sure to double-check all the details before submitting.
Step 9: Note the Case Number
If FedEx provides you with a case number, be sure to note it down for reference.
Step 10: Confirm and Finish
After submitting the request, confirm that the return process is underway. You should receive a confirmation email with further instructions.
Important Tips:
- Returning a package to the sender using FedEx Intercept may involve additional fees.
- Be accurate when providing reasons and contact information for the return.
- Keep the case number for reference in case you need to follow up on the return.
By following these step-by-step instructions, you can easily cancel a FedEx shipment or initiate a return using FedEx Intercept. Remember to act promptly and carefully review all details to ensure a smooth cancellation or return process.
FAQs About How To Cancel FedEx Shipment?
1. Is it possible to cancel a FedEx shipment?
Yes, you can cancel FedEx shipment. You have the option to cancel it online within 12 hours before the ship date printed on the label. If you do not use the air waybill or cannot delete it from the “Shipping History,” you will not be billed for transportation charges.
Example: If you mistakenly scheduled a FedEx shipment for the wrong date, you can cancel it online within 12 hours to avoid any charges.
Important Tip: Ensure you check the ship date on the label and act promptly to cancel shipment within the specified timeframe to avoid being billed for transportation charges.
Source: FedEx FAQ on Canceling Shipments
2. Can you stop FedEx from delivering a package?
Yes, you can request to cancel a FedEx delivery and have your package returned to the original shipment address. To do this, log in to your FedEx account, go to the tracking page, enter your tracking number, and select “Manage Delivery,” then choose “Return to Shipper.”
Example: If you no longer need the package or it was sent to the wrong address, you can use this method to stop the delivery and have it sent back to the sender.
Important Tip: Ensure you have your tracking number handy and follow the steps outlined on the FedEx tracking page to initiate the cancellation.
Source: FedEx FAQ on Canceling Deliveries
3. Can you put a stop on a FedEx package?
Yes, you can place a temporary hold on your FedEx packages using FedEx Delivery Manager®. FedEx will keep your FedEx Express and FedEx Ground packages on hold for up to 14 days, and this service is free.
Example: If you’re going on vacation and don’t want your packages delivered during your absence, you can use FedEx Delivery Manager® to place a temporary hold on them.
Important Tip: Sign up for FedEx Delivery Manager® to access this feature and manage your package deliveries more effectively.
Source: FedEx FAQ on Package Holds
4. How do I reject a FedEx delivery?
If no signature is required for the delivery, you can still refuse it once the package has been delivered. Call FedEx customer service at 1.800.GoFedEx (1.800.463.3339) and provide the customer service representative with your tracking number.
Example: If you receive a package you didn’t order or don’t want, you can refuse the delivery by following this procedure.
Important Tip: Ensure you have your tracking number ready when calling customer service to facilitate the process of refusing the delivery.