How To Cancel IKEA Order? A Step-by-Step Guide!

How To Cancel IKEA Order? Have you ever found yourself in a situation where you urgently needed to cancel your IKEA order but had no clue how to navigate the process? Well, you’re not alone. Canceling an IKEA order can be a bit tricky if you don’t know the ropes. But fret not, because in this comprehensive guide, we will walk you through the ins and outs of canceling your IKEA order. Whether you’ve had a sudden change of heart, encountered unforeseen circumstances, or just want to explore your options, we’ve got you covered. Say goodbye to confusion and hello to a hassle-free IKEA order cancellation process.

How To Cancel Ikea Order

IKEA, known for its stylish and affordable furniture and home decor, has become a go-to destination for shoppers around the world. However, life can throw unexpected curveballs, and plans may change. Maybe that sleek new sofa you ordered doesn’t quite fit your space, or perhaps you’ve decided to go with a different color for your kitchen cabinets. Whatever the reason, understanding how to cancel your IKEA order is essential knowledge for any savvy shopper. In this article, we’ll delve deep into the steps you need to follow to cancel your order, ensuring that you don’t end up stuck with items you no longer want or need. By the time you finish reading, you’ll be equipped with the knowledge and confidence to take action and make the necessary changes to your IKEA order.

Imagine the peace of mind that comes from knowing that you can cancel your IKEA order without any hassle or stress. No more worrying about what to do if your plans change or if you accidentally ordered the wrong item. With our step-by-step guide, you’ll have the power to make changes to your IKEA order with ease. We’ll provide you with valuable insights, tips, and tricks to ensure a smooth and straightforward cancellation process. So, if you’re itching to gain control over your IKEA orders and enjoy the flexibility to make adjustments as needed, read on. We’ll empower you to take charge of your shopping experience.

Ready to unlock the secrets of effortless IKEA order cancellation? Let’s dive right in and explore the steps to cancel your order and get back to enjoying your shopping experience without any worries.

How to Cancel Your IKEA Order Online?

Sometimes plans change, and you may find yourself needing to cancel an order you placed with IKEA. Fortunately, IKEA provides an online platform that allows you to cancel your order easily. In this step-by-step guide, we’ll walk you through the process of canceling your IKEA order online, using their official website. We’ll also provide examples and important tips to make the cancellation process smooth and hassle-free.

Step 1: Access the IKEA Official Website

To begin the process of canceling your IKEA order online, you’ll need to visit the official IKEA website. You can do this by opening your preferred web browser and typing in “”

Step 2: Navigate to the ‘Track and Manage Your Order’ Page

Once you’re on the IKEA website, look for the “Track and Manage Your Order” page. This is where you’ll be able to view and cancel your orders. It’s typically found in the top menu bar or in the customer service section. Click on this option to proceed.

Step 3: View Your Order History

On the “Track and Manage Your Order” page, you’ll typically find a button that says “See all your orders.” Click on this button. This action will display a list of all the orders you’ve placed with IKEA.

Step 4: Choose the Order to Cancel

Now that you can see a list of your IKEA orders, locate the specific order that you wish to cancel. Click on it to view the order details and status. This will help you confirm that you’re canceling the correct order.

Step 5: Initiate the Cancellation Process

Once you’ve selected the order you want to cancel, look for the “Cancel” button near the order details. Click on this button to initiate the cancellation process.

Step 6: Confirm the Cancellation

After clicking the “Cancel” button, IKEA may ask you to confirm your decision. This is an important step to ensure that you are canceling the order intentionally. Confirm the cancellation by following the on-screen prompts.

Example: For instance, let’s say you ordered a MALM dresser from IKEA, but you accidentally ordered two. You decide to cancel one of them. You visit the “Track and Manage Your Order” page, select the specific MALM dresser order, click “Cancel,” and confirm the cancellation.

Important Tips:

  • Make sure you have all the necessary order details before canceling to avoid canceling the wrong order.
  • Review IKEA’s cancellation policy, especially if you’re canceling close to the scheduled delivery date, as there may be fees or restrictions.
  • Keep an eye on your email for a confirmation of the cancellation. It’s a good practice to save this email for your records.

Additional Information:

  • IKEA’s cancellation policies may vary depending on your location and the type of product you’ve ordered. It’s essential to check IKEA’s official website or contact their customer service for specific details related to your order.

In conclusion, canceling your IKEA order online is a straightforward process that can be done through their official website. By following these steps, using the example provided, and keeping important tips in mind, you can successfully cancel your order when needed.

How to Cancel Your IKEA Order by Phone Call?

Sometimes, plans change, and you may need to cancel or reschedule your IKEA order. Fortunately, IKEA provides multiple options to make this process as convenient as possible. In this step-by-step guide, we will walk you through the process of canceling your IKEA order by making a phone call to their Customer Support. This method is straightforward and can be done by following these steps:

Step 1: Prepare Your Information

Before you call IKEA’s Customer Support, gather all the necessary information to ensure a smooth cancellation process. You will need:

  • Your IKEA order number: This is a unique identifier for your order, usually found in your order confirmation email.
  • Other relevant details: Have any additional information about your order ready, such as the items you ordered and the date of your order. This will help the customer service representative assist you more efficiently.

Step 2: Locate the Customer Support Phone Number

To reach IKEA’s Customer Support, you will need to dial their dedicated phone number. You can do this by dialing 1-888-888-4532. This number is toll-free and will connect you to one of their representatives.

Step 3: Speak to a Customer Service Representative

Once you’ve dialed the number, you will be connected to an IKEA customer service representative. Be patient, as there may be a short wait time depending on call volume. When you get through to a representative, be polite and provide them with the following information:

  • Clearly state that you wish to cancel your IKEA order.
  • Provide your order number and any other relevant order details.
  • If you want to reschedule your order instead of canceling it, make sure to inform the representative of your new preferred delivery date or time.

Example: “Hello, I’d like to cancel my IKEA order. My order number is XXXXXXX, and I ordered a Billy bookcase and a Hemnes coffee table. If possible, I would like to reschedule the delivery for next Friday.”

Step 4: Confirm the Cancellation

After providing the necessary information, the IKEA representative will assist you in canceling your order. They may ask for confirmation, so make sure to confirm the cancellation if you are certain that you want to cancel your order.

Example: “Yes, I confirm that I want to cancel my order.”

Important Tips:

  • Be prepared: Having all the required information on hand will speed up the process and reduce the chances of errors.
  • Be polite: Customer service representatives are there to help you, so maintain a respectful and friendly tone throughout the call.
  • Double-check your decision: Before confirming the cancellation, ensure that canceling your order is indeed what you want. Once confirmed, it may not be possible to recover the order.
  • Ask for a confirmation: Request a confirmation email or reference number for your canceled order to keep for your records.

By following these steps and tips, you can easily cancel or reschedule your IKEA order by phone call. Remember that timely communication is key, so don’t hesitate to make that call if you need to make changes to your order.

How to Contact IKEA via Live Chat?

Are you an IKEA customer with questions about your order, products, or anything else related to the Swedish furniture giant? IKEA provides an online chat feature that allows you to get in touch with their customer service representatives quickly and conveniently. In this step-by-step guide, we’ll walk you through the process of contacting IKEA via live chat, including tips and examples to help you get the most out of your interaction.

Step 1: Prepare Your Questions

Before you start the live chat, it’s a good idea to have your questions or concerns ready. Whether you need assistance with an order, product information, or general inquiries, having a clear idea of what you want to ask will make the process smoother.

Step 2: Navigate to IKEA Contact Us Page

To initiate a live chat with IKEA, you’ll need to visit their Contact Us page on their official website. Here’s how to get there:

  • Open your web browser and go to the IKEA website (
  • Scroll to the bottom of the page and look for the “Contact Us” link. Click on it to access the contact options.

Step 3: Click on the Chat Option

Once you’re on the Contact Us page, you’ll find several contact methods listed, including phone numbers and email. To use the live chat feature, look for the chat icon, typically located at the bottom right corner of the screen. It often appears as a chat bubble or a “Chat with us” button. Click on this option.

Step 4: Initiate the Live Chat

After clicking on the chat option, a new chat window will open. Here, you’ll be able to interact with an IKEA customer service agent. Follow these tips when initiating the live chat:

  • Provide Your Name: Start by introducing yourself. It’s a courteous way to begin the conversation. For example: “Hello, my name is Sarah.”
  • Choose a Subject: IKEA typically offers a list of subjects or topics to choose from. This helps route your inquiry to the right department or agent. For example, you might select “Order Status” or “Product Inquiry” based on your needs.
  • Be Concise: When explaining your issue or question, be clear and concise. Provide relevant details, such as your order number, product name, or any specific concerns. For instance: “I placed an order (#12345) last week, and I haven’t received a shipping notification yet. Can you please check the status for me?”

Step 5: Follow Agent’s Prompts

Once you’ve initiated the chat and provided the necessary information, the IKEA customer service agent will respond and guide you through the resolution process. It’s essential to follow their prompts and provide any additional information they request promptly.

Important Tips and Information:

  • Be Patient: Depending on the time of day and the volume of inquiries, there may be a short wait time before an agent responds. Be patient, and a representative will assist you shortly.
  • Record Chat Details: To keep a record of your conversation with IKEA, you can take screenshots or use the chat platform’s feature to save the chat history. This can be helpful for future reference.
  • Stay Polite and Respectful: Maintain a courteous and respectful tone throughout the conversation. It’s more likely to result in a positive and helpful interaction.
  • Ask for Clarifications: If you don’t understand something or need further clarification, don’t hesitate to ask the agent for more information or explanations.
  • Escalate if Necessary: If your issue isn’t resolved to your satisfaction, you can politely ask to escalate the matter to a higher-level agent or supervisor.

By following these steps and tips, you can effectively contact IKEA via live chat and receive assistance for your inquiries, making your customer experience a smooth and satisfactory one.

FAQs About How To Cancel IKEA Order?

1. Can I cancel an online IKEA order?

Yes, you can cancel an online IKEA order. To do so, visit the “Track & Manage My Order” page on the IKEA website. You can also contact IKEA at 1-888-888-4532 to cancel your order.

Example: Let’s say you placed an online order for a new bookshelf from IKEA but later decided you no longer want it. You can cancel the order by visiting the “Track & Manage My Order” page on their website or by calling their customer service number at 1-888-888-4532.

Tip: It’s a good idea to cancel your order as soon as possible if you change your mind to ensure a smooth process.

2. How can I cancel my order before delivery?

To cancel your order before delivery, make sure to include your name, email, phone number, confirmation number, order items, order number, and provide a reason for cancellation. Contact the customer service number provided on the confirmation email or order page. Calling the customer service line is typically faster than sending an email, especially if the website has a 24/7 customer service line.

Example: You ordered a new dining table online, but you realized you won’t have enough space for it. You want to cancel the order before it’s delivered. Call the customer service number mentioned in your confirmation email and provide all the necessary information for cancellation.

Tip: Keep your order details and confirmation email handy for quick cancellation requests.

3. Can I change my order from IKEA?

Once an order is placed, you cannot add any products to it. IKEA’s systems process orders quickly, and additional items cannot be added. If you need to change an item, you will have to cancel the existing order and place a new one with the desired changes.

Example: You ordered a set of chairs, but now you want to add a table to your order. Since you can’t modify the existing order, you will need to cancel the chair order and create a new order with both the chairs and the table.

Tip: Double-check your order before finalizing it to avoid the need for changes.

4. Is IKEA delivery refundable?

IKEA allows returns of new and unopened products within 365 days, along with your proof of purchase, for a full refund. However, shipping fees will not be refunded for returns. You can also return open products within 180 days with your proof of purchase for a full refund.

Example: You ordered a rug online, but it doesn’t match your room as you expected. You can return the unopened rug within 365 days for a full refund, but keep in mind that the shipping fee will not be refunded.

Tip: Keep your proof of purchase and check IKEA’s return policy for specific details regarding returns and refunds.

These FAQs provide valuable information for IKEA customers regarding order cancellations, changes, and delivery refunds based on the provided sources.