How To Cancel Mailchimp Subscription? A Step-by-Step Guide!

How To Cancel Mailchimp Subscription? Are you looking to cancel your Mailchimp subscription but feeling a bit lost in the process? You’re not alone! Many users find themselves in a similar situation, unsure of how to end their Mailchimp Subscription. Whether you’ve outgrown your email marketing needs, found an alternative platform, or simply want to hit the pause button on your subscription, we’ve got you covered. In this comprehensive guide, we will walk you through the steps to cancel your Mailchimp Subscription seamlessly. Say goodbye to those unwanted charges, and hello to control over your email marketing destiny!

How To Cancel Mailchimp Subscription

Mailchimp has been a trusted name in the email marketing industry for years, offering a range of features to help businesses grow their reach and connect with their audience. However, as business needs evolve, so do the tools we use. If you’ve decided it’s time to explore other options or take a break from email marketing, understanding how to cancel your Mailchimp Subscription is crucial. Our guide will demystify the process, so you can make an informed decision without the stress.

Picture this: A straightforward, step-by-step guide that eliminates any confusion or anxiety about canceling your Mailchimp Subscription. Imagine the peace of mind that comes with knowing you can stop those recurring charges with ease. Our goal is to empower you with the knowledge and confidence to take control of your subscription, whether it’s a temporary pause or a permanent farewell to Mailchimp. Ready to simplify your email marketing journey? Let’s dive into the actionable steps you need to cancel your Mailchimp Subscription hassle-free.

Don’t let the uncertainty of subscription cancellation hold you back. Keep reading to discover the simple yet effective process for canceling your Mailchimp Subscription. By the end of this guide, you’ll have all the information you need to take action and regain control over your email marketing expenses. So, without further ado, let’s get started on your journey to Mailchimp Subscription cancellation!

How to Cancel Your Mailchimp Subscription?

Mailchimp is a popular email marketing platform, but there may come a time when you decide to cancel your subscription. Whether it’s due to budget constraints or a change in your marketing strategy, canceling your Mailchimp account is a straightforward process. In this step-by-step guide, we’ll walk you through the process of canceling your Mailchimp subscription and provide some important tips along the way.

Important Note: Before proceeding with the cancellation, make sure you’ve cleared any outstanding balances or fees associated with your Mailchimp account.

Step 1: Login to Your Mailchimp Account

  • Open your web browser and go to the Mailchimp website (
  • Click on the “Login” button located in the top-right corner of the page.
  • Enter your Mailchimp username and password to log in to your account.

Step 2: Access Your Account Settings

  • After logging in, click on your profile icon or name in the top-right corner of the Mailchimp dashboard. A dropdown menu will appear.
  • From the dropdown menu, select “Account.” This will take you to your account settings.

Step 3: Initiate the Cancellation Process

  • In your account settings, look for the “Settings” section. You will find an option to pause or delete your account. Click on it.
  • Next, click on “Permanently delete this account” to initiate the cancellation process.

Step 4: Complete the Survey

  • Mailchimp may ask you to provide feedback on why you are canceling your account. Fill out the survey form honestly.
  • If you select “It is too expensive” as your reason for canceling, you will have the option to chat with their team. This could be an opportunity to discuss your concerns and explore alternative solutions.

Step 5: Confirm Your Account Deletion

  • Once you’ve completed the survey, you will be prompted to enter your account password as a final confirmation step.
  • After entering your password, click on the “Permanently Delete Account” button.

Step 6: Verify the Deletion

  • A confirmation pop-up will appear. In the pop-up, you will be required to type “DELETE” in capital letters to confirm your account deletion.
  • After typing “DELETE,” click on the “Delete Your Account” button.

Step 7: Account Deletion Confirmation

  • After completing the steps above, you will see a confirmation message indicating that your account deletion is in progress.
  • Mailchimp will process your request, and your account will be permanently deleted.

Important Tips:

  • Make sure to export any important data or email lists from your Mailchimp account before initiating the cancellation process. Once the account is deleted, you won’t be able to retrieve your data.
  • If you have any questions or concerns about canceling your Mailchimp subscription, take advantage of the option to chat with their team during the cancellation process.
  • Double-check for any outstanding balances or fees associated with your account to avoid complications during the cancellation process.
  • Consider canceling your subscription near the end of your billing cycle to make the most of the paid services you’ve already paid for.

By following these steps and tips, you can smoothly cancel your Mailchimp subscription when needed. Remember to plan ahead, export your data, and ensure that all financial matters are settled to make the process as hassle-free as possible.

How to Downgrade Your Mailchimp Account?

Mailchimp offers a range of plans to cater to different email marketing needs, including both paid and free versions. If you find that your current Mailchimp Paid Account isn’t meeting your requirements and you’d like to switch to the Mailchimp Free Account, you can easily downgrade your account. This step-by-step guide will walk you through the process of downgrading your Mailchimp account, ensuring a smooth transition.

Step 1: Log in to Your Mailchimp Account

Start by visiting the Mailchimp website ( and log in to your account using your username and password. Once logged in, you’ll be directed to your Mailchimp dashboard.

Step 2: Access Your Account Settings

  • On the dashboard, locate and click on your profile icon in the upper right corner. A dropdown menu will appear.
  • From the dropdown menu, select “Account.” This will take you to the Account section, where you can manage various account-related settings.

Step 3: Navigate to Billing

Within the Account section, you’ll find several options on the left-hand side. Click on “Billing.” This will give you access to your billing settings and plans.

Step 4: Choose Monthly Plans or Credits

Under the Billing section, you’ll have the option to choose between “Monthly Plans” and “Credits.” Click on “Monthly Plans” as this is where you’ll manage your subscription.

Step 5: Change Your Plan

  • In the Marketing Plan section, you will see the current plan you’re subscribed to. To downgrade, select the “Change Plan” option.
  • A list of available plans will appear. Review the options and choose the Mailchimp Free Account or any other lower-tier plan that suits your needs. Keep in mind that the Free Account is available at $0.

Step 6: Select Your Plan and Contact Limit

After selecting your desired plan, you may be prompted to choose your plan and contact limit based on the plan you’ve chosen. Follow the prompts and select the appropriate options.

Step 7: Initiate the Downgrade

Once you’ve chosen your plan and contact limit, you’ll see an option to “Downgrade.” Click on this option to initiate the downgrade process.

Step 8: Review Your Downgrade

A summary of your downgrade will be displayed, including the features you’ll retain and lose by downgrading. Carefully review this information to ensure it aligns with your expectations.

Step 9: Confirm Your Selection

To confirm your downgrade selection, you’ll typically need to check a confirmation checkbox. This step is essential to confirm that you understand the implications of downgrading your account.

Step 10: Complete the Downgrade

Once you’ve confirmed your selection, click on the “Downgrade” button. Your account will now be scheduled for a downgrade.

Important Tips and Considerations:

  • Billing Cycle: It’s essential to note that your account will go into the downgrade state when your new billing cycle begins. This means you won’t be billed for the next cycle, but you’ll continue to have access to the features available in your chosen plan.
  • Data Backup: Before downgrading, ensure you’ve backed up any data or campaigns that you may want to access later, as certain features may no longer be available in the free plan.
  • Plan Comparison: Take the time to compare the features and limitations of your current plan with the plan you intend to downgrade to, to ensure it meets your needs.
  • Consider Future Needs: Downgrading to a free plan can be a cost-effective solution, but evaluate your long-term email marketing needs to make sure the free plan remains sufficient.

In conclusion, downgrading your Mailchimp account is a straightforward process that can be done in a few easy steps. By carefully reviewing your options and understanding the implications of the downgrade, you can continue to use Mailchimp while aligning your subscription with your current needs.

How to Pause Your Mailchimp Account and Understand the Limitations?

If you’re using Mailchimp and find yourself in a situation where you need to temporarily suspend your account without canceling it entirely, you’re in luck! Mailchimp offers the option to pause your account temporarily, which can be a useful feature if you won’t be sending campaigns for a while. In this step-by-step guide, we’ll walk you through the process of pausing your Mailchimp account and provide important tips and insights along the way.

Now that you’re aware of the limitations, let’s proceed with the steps to pause your Mailchimp account:

Step 1: Log in to Your Mailchimp Account

Begin by logging in to your Mailchimp account using your credentials. Once you’ve logged in, follow these steps:

Step 2: Access Your Account Settings

In the Mailchimp dashboard, locate your profile, typically found in the upper right-hand corner. Click on it to reveal a dropdown menu. From there, select “Settings.”

Step 3: Navigate to the Pause or Delete Account Option

In the Settings menu, you’ll find various options related to your Mailchimp account. Look for the “Pause or Delete Account” option and click on it.

Step 4: Choose to Temporarily Pause Billing

Once you’re on the “Pause or Delete Account” page, you’ll see a radio button option that says “Temporarily pause billing.” Click on this option to proceed.

Step 5: Confirm the Pause

After selecting “Temporarily pause billing,” you’ll be prompted with a “Pause Account” button. Click on it to initiate the process.

Step 6: Review Pause Changes

A pop-up menu will appear on your screen, displaying the changes that will occur when you pause your account. Take a moment to review these changes carefully to ensure you’re comfortable with them.

Step 7: Confirm by Typing “PAUSE”

In the pop-up menu, you’ll be asked to type the word “PAUSE” in capital letters. This is a security measure to confirm your intent to pause the account. Once you’ve entered “PAUSE,” click on the “Pause Your Plan” option.

Step 8: Confirmation Message

A confirmation message will appear on the screen, indicating that your Mailchimp account has been successfully paused. This message serves as confirmation that your account is now on hold.

Congratulations! You’ve successfully paused your Mailchimp account. You can now rest assured that your billing is on hold, and you won’t be billed during the paused period. Remember that you can only use this feature twice within a 12-month period, so use it wisely.

In summary, pausing your Mailchimp account is a handy feature for those times when you need a break from sending campaigns or using Mailchimp’s services. By following these steps and understanding the limitations, you can effectively manage your Mailchimp account according to your needs.

FAQs About How To Cancel Mailchimp Subscription?

1. How do I unsubscribe from Mailchimp?

Answer: To unsubscribe from Mailchimp, follow these steps:

  • Click “Audience,” then “All contacts.”
  • If you have multiple audiences, select the desired one from the “Current audience” drop-down menu.
  • Find the contact you want to unsubscribe and click to view their profile.
  • Click the “Actions” drop-down and choose “Unsubscribe (Email).”

Example: Let’s say you want to unsubscribe a specific email address from your Mailchimp list. You’d go to “Audience,” select the relevant audience, find the contact’s profile, and use the “Unsubscribe (Email)” option.

Important Tip: Ensure you have the correct contact selected to prevent accidental unsubscribes.

More Info: For additional details and options, you can refer to Mailchimp’s official guide.

2. Can I cancel Mailchimp anytime?

Answer: Yes, you can cancel Mailchimp at any time. However, you may need to pay any outstanding balances before closing your account. Alternatively, you can pause your account twice a year to stop monthly billing but retain access. Another option is to purchase Pay As You Go credits if you don’t need to send campaigns regularly.

Example: If you want to stop using Mailchimp temporarily due to budget constraints, you can pause your account instead of canceling it completely.

Important Tip: Check your account balance and consider the pause or Pay As You Go options to manage your Mailchimp expenses effectively.

More Info: To get a comprehensive understanding of account closure and billing options, refer to Mailchimp’s official guide.

3. How do I remove a payment method from Mailchimp?

Answer: To remove a payment method from Mailchimp, follow these steps:

  • Click “Billing” and select “Billing information.”
  • In the “Payment Method” section, click “Remove.”
  • Confirm the removal in the “Remove Payment Method” pop-up modal.

Example: If you want to update your payment method or no longer wish to use a specific card for billing, you can easily remove it following these steps.

Important Tip: Ensure you have an alternative payment method set up if you plan to continue using Mailchimp services.

More Info: For detailed instructions and additional billing settings, consult Mailchimp’s official guide.

4. How do I permanently delete Mailchimp?

Answer: To permanently delete your Mailchimp account, you should reach out to Mailchimp support directly for assistance. There isn’t a user-accessible option to self-delete your Mailchimp account.

Example: If you decide you no longer want to use Mailchimp and want your account completely removed, you’ll need to contact their support team for guidance on the deletion process.

Important Tip: Ensure you back up any essential data or contacts before initiating the account deletion process.

More Info: While the source mentions a YouTube video, it’s recommended to contact Mailchimp’s support for the most accurate and up-to-date instructions regarding account deletion.