How To Cancel MyHeritage AI Subscription? Are you one of the MyHeritage AI Subscription users looking to part ways with this service? If so, you’re in the right place! Canceling your MyHeritage AI Subscription can sometimes feel like navigating a labyrinth, but fret not. We’re here to guide you through the process step by step, making it as painless as possible. Whether you’ve found a better alternative or just need to tighten your budget, this article will be your trusted companion on this cancellation journey.
MyHeritage AI Subscription has garnered a lot of attention for its innovative features, allowing users to breathe new life into old family photos and connect with their heritage like never before. However, circumstances change, and you may find yourself in a position where you need to end your subscription. Maybe you’ve explored the AI-powered tools to their fullest or have different priorities at the moment. Whatever your reason, we’ll cover everything you need to know to make the cancellation process smooth and hassle-free.
Imagine the satisfaction of knowing you can effortlessly cancel your MyHeritage AI Subscription with the information and guidance provided in this article. No more frustration or confusion when trying to navigate the cancellation process. Instead, you’ll have the confidence to take control of your subscription, ensuring that you’re only paying for services you truly need and want.
So, what’s the next step in your journey to cancel your MyHeritage AI Subscription? Read on to discover the actionable steps and expert tips that will empower you to make informed decisions and complete the cancellation process with ease. Your path to subscription freedom begins here.
How to Cancel MyHeritage Subscription on Android?
MyHeritage is a popular genealogy and family history platform that offers various subscription plans. If you are an Android user and want to cancel your MyHeritage subscription, you’ve come to the right place. This step-by-step guide will walk you through the process with clear instructions, tips, and additional information to make the cancellation process smooth and hassle-free.
Important Tips Before You Begin:
Before you proceed with the cancellation, here are some essential tips to consider:
- Ensure you are using the Google Play Store App: To cancel your MyHeritage subscription on Android, you must use the Google Play Store app. Make sure you are signed in with the Google account linked to your MyHeritage subscription.
- Know Your Subscription Type: Familiarize yourself with the type of MyHeritage subscription you have (e.g., Premium, PremiumPlus, Data or Complete Plan). Different subscriptions may have different cancellation terms.
- Cancel Before the Renewal Date: It’s best to cancel your MyHeritage subscription a few days before the renewal date to avoid any unwanted charges.
Now, let’s get started:
Step 1: Access Google Play Store App
Open the Google Play Store app on your Android device. You can usually find this app icon in your app drawer or on your home screen. It’s represented by a colorful ‘Play’ button.
Step 2: Access Menu
Once you are in the Google Play Store, locate the menu button. It is typically represented by three horizontal lines or dots in the top-left corner of the screen. Tap on it to access the menu.
Step 3: Navigate to Subscriptions
In the menu, you’ll see a list of options. Look for “Subscriptions” and tap on it. This is where you will manage your MyHeritage subscription.
Step 4: Select MyHeritage Subscription
Under the “Subscriptions” section, you will see a list of all your active subscriptions. Locate and tap on your MyHeritage subscription. It should display the subscription type and details.
Step 5: Cancel Your Subscription
Once you’ve selected your MyHeritage subscription, you’ll be taken to a screen with subscription details. Look for the “Cancel Subscription” option and tap on it.
Step 6: Confirm Cancellation
A confirmation pop-up will appear, asking if you want to cancel your MyHeritage subscription. Review the information to ensure you are canceling the correct subscription. If everything looks correct, confirm the cancellation.
Additional Information:
- After canceling, you will still have access to MyHeritage features until the end of your current billing period.
- If you change your mind and want to renew your subscription, you can do so through the Google Play Store.
- Be sure to check your email for a confirmation of the cancellation, just to have a record of it.
- If you face any issues or have questions about your subscription, you can contact MyHeritage’s customer support for assistance.
Conclusion:
Canceling your MyHeritage subscription on Android through the Google Play Store is a straightforward process when you follow these steps. Remember to cancel before your renewal date to avoid additional charges. If you decide to re-subscribe in the future, you can easily do so through the same platform.
How to Cancel MyHeritage Subscription on iOS?
MyHeritage is a popular genealogy and family history platform that offers a subscription-based service. If you’re an iOS user and wish to cancel your MyHeritage subscription, follow these steps to ensure you’re not charged automatically for the subscription renewal. It’s crucial to cancel the subscription first before uninstalling the MyHeritage app from your device. In this guide, we’ll walk you through the process step by step and provide you with important tips and information.
Step 1: Access iOS Settings
- Open your iOS device and locate the “Settings” app. It’s usually represented by a gear icon and can be found on your home screen.
- Tap on the “Settings” app to open it.
Step 2: Access Your Apple ID Settings
In the Settings menu, you’ll find your name or Apple ID at the top of the screen. Tap on it to access your Apple ID settings.
Step 3: Manage MyHeritage Subscription
- Scroll down to the “Subscriptions” section and tap on “Subscriptions.”
- You’ll see a list of your active subscriptions. Locate and tap on “MyHeritage” in the list.
Step 4: Cancel MyHeritage Subscription
- On the MyHeritage Subscription screen, you’ll find information about your subscription, including the renewal options.
- To cancel your subscription, tap on the “Cancel Subscription” button. You may be prompted to confirm your decision. Follow the on-screen instructions to complete the cancellation process.
Important Tips and Information:
- Cancelling your MyHeritage subscription will prevent automatic renewal, but you’ll still have access to the premium features until the current subscription period expires.
- If you’ve already been charged for a subscription renewal, you won’t be eligible for a refund. It’s essential to cancel well in advance of the renewal date.
- After canceling the subscription, you can still use MyHeritage with limited features available in the free version of the app.
- If you directly uninstall the MyHeritage app from your device without canceling the subscription, you’ll still be charged automatically for its subscription. To avoid this, always cancel the subscription first and then uninstall the app.
- Keep track of your subscription renewal dates to ensure you cancel in a timely manner to avoid unwanted charges.
Example Scenario: Let’s say you have a monthly MyHeritage subscription, and it’s set to renew on the 15th of each month. If you decide to cancel it on the 10th, you’ll still have access to the premium features until the 15th. However, if you uninstall the app on the 10th without canceling the subscription, you’ll be charged on the 15th as the subscription renewal will proceed as scheduled.
By following these steps and being mindful of these important tips, you can easily cancel your MyHeritage subscription on iOS and avoid any unexpected charges.
How to Cancel Your MyHeritage Free Trial?
MyHeritage offers a free trial for its subscription services, but if you decide it’s not for you and want to cancel it, you can do so easily from the website. In this step-by-step guide, we will walk you through the process of canceling your MyHeritage Free Trial, complete with helpful tips and additional information.
Step 1: Login to Your MyHeritage Account
To begin the cancellation process, log in to your MyHeritage account using your username and password. Make sure you’re using the same account that you used to start the free trial.
Step 2: Access Your Account Settings
Once you are logged in, you will see your name or profile picture at the top right corner of the screen. Click on your name to access your account settings.
Step 3: Navigate to “My Purchases”
In your account settings, look for the “My Purchases” option. This is where you can manage your subscriptions and cancel the free trial.
Step 4: Choose the Right Subscription Type
Depending on the type of subscription you have, you will need to select either “Data Subscriptions” or “Complete Subscription” from the left side menu. Click on the relevant option to proceed.
Step 5: View Subscription Details
After selecting the appropriate subscription type, you will see a list of your subscriptions. Locate the MyHeritage Free Trial subscription and click on the “View Details” option next to it. This will provide you with more information about your trial subscription.
Step 6: Cancel the Free Trial
Now that you have accessed the details of your free trial, you will see an option to “Stop Free Trial Now.” Click on this option to initiate the cancellation process.
Important Tips:
- Be sure to cancel your free trial before it expires to avoid any charges. MyHeritage may automatically charge you for a subscription if you do not cancel in time.
- Double-check the subscription type you select in Step 4 to ensure you cancel the correct subscription.
- Keep an eye on your email for confirmation of the cancellation. MyHeritage typically sends a confirmation email to verify the cancellation of your free trial.
- If you encounter any issues or have questions during the cancellation process, you can reach out to MyHeritage’s customer support for assistance.
Canceling your MyHeritage Free Trial is a straightforward process when you follow these steps. Remember to act promptly to avoid any unexpected charges, and always review your account settings for confirmation of the cancellation. If you decide to return to MyHeritage in the future, you can always reactivate your subscription.
How to Cancel Your MyHeritage Free Trial on Mobile Devices?
Cancelling a free trial subscription on the MyHeritage app from your mobile device is a straightforward process. Whether you’re using an Android or iOS device, this step-by-step guide will walk you through the process to ensure a hassle-free cancellation.
Important Tips:
- Remember to cancel your free trial before it ends to avoid being charged for a paid subscription.
- It’s a good idea to take note of the cancellation deadline, which is typically mentioned in the subscription details.
- Follow the steps for your specific mobile operating system (Android or iOS) as the process varies.
Step 1: Access the App Store
For Android Users:
- Open the Google Play Store app on your Android device.
- Ensure you are logged in to the Google account associated with your MyHeritage subscription.
For iOS Users:
- Go to the Settings app on your iOS device.
- Scroll down and tap on “Apple ID,” which should display your name and email.
- Tap on “Subscriptions” to access your subscription settings.
Step 2: Locate MyHeritage Subscription
For Android Users:
- In the Google Play Store, tap on the menu icon (usually represented by three horizontal lines) in the top-left corner.
- Select “Subscriptions” from the dropdown menu.
- Find and tap on “MyHeritage Subscription” from the list of active subscriptions.
For iOS Users:
- In the Subscriptions section, find and tap on “MyHeritage Subscription.”
Step 3: Cancel the Free Trial
For Android Users:
- Once you’ve selected “MyHeritage Subscription,” you’ll see the subscription details.
- Tap on “Cancel Subscription” to initiate the cancellation process.
- Follow the on-screen prompts to confirm your cancellation. This may include providing a reason for canceling.
- After confirming, you will receive a confirmation message, and your free trial will be canceled.
For iOS Users:
- On the MyHeritage Subscription page, tap on “Cancel Free Trial.”
- Confirm the cancellation when prompted. You may need to enter your Apple ID password or use Touch ID/Face ID to confirm.
- A confirmation message will appear, indicating the cancellation of your free trial.
Step 4: Verify Cancellation
For Android Users:
- To ensure the cancellation was successful, go back to the subscription details page for MyHeritage.
- You should now see the status as “Cancelled.” Your free trial is officially canceled.
For iOS Users:
- After confirming the cancellation, you will receive a confirmation message.
- Verify that your MyHeritage free trial status now displays as “Cancelled.”
Cancelling your MyHeritage free trial on your mobile device is a simple process, but it’s crucial to follow the steps carefully to avoid any unexpected charges. Remember to check your subscription status after cancellation to confirm that it’s been successfully terminated. By following these steps, you can manage your subscriptions and prevent any unwanted charges from occurring.
FAQs about How To Cancel MyHeritage AI Subscription?
1. How do I cancel my MyHeritage subscription?
To cancel your MyHeritage subscription, follow these steps:
- Tap on your profile picture in the top right corner of the screen.
- Tap on “Subscriptions.”
- Find the MyHeritage subscription you want to cancel and tap on it.
- Tap on “Cancel Subscription.”
Example: If you have a PremiumPlus subscription with MyHeritage and wish to cancel it, follow these steps to end your subscription.
Important Tip: Ensure you cancel before the renewal date to avoid being charged for the next billing cycle.
2. How can I opt out of MyHeritage and request data deletion?
You can opt out of MyHeritage and request data deletion through three methods:
- Email [email protected].
- Call them at +1-844-994-1888 (toll-free number in the USA).
- Fill out the provided forms for data deletion and exercising your rights regarding collected information.
Example: If you no longer want your data on MyHeritage and want to protect your privacy, you can email them at [email protected] or call their toll-free number to initiate the opt-out process.
Important Tip: Be sure to provide accurate information when making data deletion requests to ensure they can identify and process your request properly.
3. How do I cancel MyHeritage free trial on my iPhone?
If you have a MyHeritage free trial on your iPhone, here’s how to cancel it:
- Go to the Settings app.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Find the MyHeritage free trial subscription and tap Cancel Free Trial.
Example: If you’ve signed up for a free trial of MyHeritage on your iPhone and wish to avoid being charged when the trial ends, use these steps to cancel it.
Important Tip: Remember to cancel the free trial well before its expiration date to prevent automatic subscription charges.
4. Can I get a refund for my MyHeritage subscription?
Yes, you can request a full refund for your MyHeritage subscription if you are not satisfied with your purchased plan. You must contact Customer Support within thirty (30) days of being charged to initiate the refund process. However, the money-back guarantee does not apply to shipped products such as MyHeritage DNA kits.
Example: If you subscribed to MyHeritage and are unhappy with the service, you can request a refund within 30 days of the subscription charge.
Important Tip: Keep in mind that this refund policy applies specifically to MyHeritage subscriptions and not physical products like DNA kits.