How To Cancel NFL Shop Order? A Step-by-Step Guide!

How To Cancel NFL Shop Order? Attention football fans and shoppers alike! Have you ever found yourself in a situation where you needed to cancel an NFL Shop order, but didn’t quite know where to start? Well, you’re not alone. We understand that sometimes plans change, and you may need to make adjustments to your online purchases. That’s why we’re here to guide you through the process of canceling your NFL Shop order with ease. In this article, we’ll show you step-by-step how to cancel NFL Shop order, ensuring a stress-free experience. Whether it’s a change of heart, an accidental click, or any other reason, we’ve got you covered.

How To Cancel Nfl Shop Order

If you’ve ever been curious about how to cancel an NFL Shop order or have been faced with the need to cancel one, you’ve come to the right place. Whether you’re a die-hard fan looking to update your game-day gear or just browsing for the perfect gift, knowing how to cancel an order can be a valuable piece of information. In this guide, we’ll provide you with all the essential details on the NFL Shop order cancellation process. Our goal is to empower you with the knowledge you need to navigate this process effortlessly, should the need arise.

We understand that circumstances change, and sometimes, you may need to change your mind about a purchase. NFL Shop order cancellation doesn’t have to be a daunting task. With our comprehensive step-by-step instructions and expert advice, you’ll be able to take action confidently. So, whether you’re looking to cancel an NFL Shop order due to sizing issues, budget constraints, or any other reason, stay with us as we demystify the process and ensure you have a smooth experience. Let’s get started on your journey to canceling your NFL Shop order hassle-free.

How to Cancel Your NFL Shop Order Online?

Whether you’ve had a change of heart or need to make adjustments to your NFL Shop order, you can cancel it online if it meets the eligibility criteria. This step-by-step guide will walk you through the process of canceling your NFL Shop order, providing examples and important tips along the way.

Step 1: Sign In to Your NFL Account

To begin the cancellation process, visit the NFL Shop website and log in to your NFL Account by clicking on “My Account.” If you don’t have an account, you will need to create one or contact customer support for assistance.

Step 2: Track Your Order

Once you are logged in, navigate to the order you want to cancel. This can typically be found in your order history or recent orders section. Click on the order to access its details.

Step 3: Check Eligibility for Cancellation

Not all orders are eligible for cancellation. Look for the “Need to modify order” option. If you see this option, your order is eligible for cancellation. If not, you may need to contact customer support for assistance with your specific situation.

Step 4: Select “Cancel Order”

If your order is eligible for cancellation, select the “Cancel Order” option. This action will initiate the cancellation process.

Step 5: Choose the Reason for Cancellation

After selecting “Cancel Order,” you will be prompted to choose a reason for cancellation. This information helps the NFL Shop improve its services and may also assist with processing your request more smoothly.

Example Reasons for Cancellation:

  • Changed my mind about the purchase.
  • Found a better deal elsewhere.
  • Ordered the wrong size or item.
  • Decided not to make the purchase at this time.

Step 6: Confirm the Cancellation

Once you’ve chosen the reason for cancellation, you’ll be asked to confirm your decision. Double-check your choice to ensure it’s accurate.

Step 7: Hit the “Cancel Order” Button

After confirming the cancellation reason, click the “Cancel Order” button located at the bottom of the page. This will submit your cancellation request.

Step 8: Review the Updated Order Status

When all items in your order are successfully canceled, the screen will refresh. You should now see the updated order status reflecting the cancellation.

Important Tips:

  • Act Quickly: Orders can be processed and shipped relatively fast, so it’s essential to initiate the cancellation process as soon as possible.
  • Review Policies: Familiarize yourself with the NFL Shop’s cancellation and refund policies to understand any potential fees or limitations associated with your cancellation.
  • Contact Customer Support: If you encounter any issues during the cancellation process or if your order is not eligible for online cancellation, don’t hesitate to reach out to the NFL Shop’s customer support for assistance.

Canceling your NFL Shop order online is a straightforward process, provided your order meets the eligibility criteria. By following the steps outlined in this guide, you can successfully cancel your order and receive a refund or make necessary adjustments to your purchase. Remember to act promptly, and if you encounter any difficulties, don’t hesitate to contact customer support for help.

How to Cancel NFL Shop Via Live Chat?

If you’ve made a purchase on NFL Shop and need to cancel your order, you have the convenient option of doing so through their “Live Chat” feature. This method allows you to connect with a member of their Fan Service Chat Team, who can assist you in the cancellation process. The best part is that this service is available 24/7, so you can reach out to them at any time that suits you. In this guide, we’ll walk you through the steps to cancel your NFL Shop order via Live Chat, providing examples and essential tips along the way.

Step 1: Visit NFL Shop Contact Customer Service Page

The first step to initiate the order cancellation process is to visit the NFL Shop website. Once you’re on the homepage, look for the “Contact Customer Service” page or a similar option. This page is where you’ll find the Live Chat feature.

Example: Open your web browser and go to NFL Shop’s official website.

Tip: If you’re having trouble finding the “Contact Customer Service” page, you can typically locate it in the website’s footer, under the “Customer Service” or “Help” section.

Step 2: Click on the “Live Chat” Option

Once you’ve accessed the “Contact Customer Service” page, look for the “Live Chat” option. This might be represented by a chat bubble icon or simply the words “Live Chat.” Click on this option to initiate a chat with a member of the NFL Shop Fan Service Chat Team.

Example: On the “Contact Customer Service” page, click on the “Live Chat” button.

Tip: Be patient if the chat option is not immediately available. There may be a short queue, especially during peak hours. Most importantly, make sure you have your order details ready, as the customer service representative will likely need them to assist you.

Step 3: Start the Chat by Typing Your Message

Once the Live Chat interface opens, you will typically be greeted with a welcome message. You can start the conversation by typing your message. Explain that you would like to cancel your order and provide the necessary order information, such as your order number, to help the customer service representative locate your order quickly.

Example: You can start with a message like, “Hello, I would like to cancel my order. My order number is XXXXXXX.”

Tip: Be clear and concise in your messages to make the process smoother. Providing your order number right away helps the representative assist you faster.

Step 4: Follow the Chat Until Your Order Is Canceled

Once you’ve initiated the Live Chat and provided the necessary information, the customer service representative will guide you through the cancellation process. They may ask for additional details or verification, so be prepared to answer any questions they have.

Example: The representative may respond with, “Thank you for contacting us. I will assist you with the cancellation. Can you please confirm your shipping address for verification?”

Tip: Stay engaged with the chat until your order cancellation is confirmed. Be sure to ask any questions or seek clarification if needed.

Canceling your NFL Shop order via Live Chat is a convenient and efficient way to resolve any order-related issues. The 24/7 availability of the Fan Service Chat Team ensures that you can reach out for assistance whenever you need it. Remember to have your order details handy, be patient during busy periods, and communicate clearly to ensure a smooth cancellation process.

How to Cancel Your NFL Shop Order Over a Call?

If you’ve made a purchase on the NFL Shop website and need to cancel your order, it’s a straightforward process that can be done over a call to their Customer Support team. In this step-by-step guide, we’ll walk you through the process of canceling your NFL Shop order over the phone, provide you with examples, important tips, and more in-depth information to make the cancellation process smooth and hassle-free.

Step 1: Gather Necessary Information

Before making the call, make sure you have all the required information at hand. This includes your order number, the items you want to cancel, and any other relevant details about your purchase. Having this information ready will expedite the process and help the Customer Support team assist you more effectively.

Order Number: 123456
Items to Cancel: NFL Jersey, NFL Cap

Step 2: Call NFL Shop’s Customer Support

To cancel your NFL Shop order, call their helpline number at 855-210-8830 if you are in the United States. If you are calling from outside the United States, dial 1-904-685-7844. It’s essential to choose the correct number depending on your location.


  • If you’re in the United States, call 855-210-8830.
  • If you’re outside the United States, call 1-904-685-7844.

Step 3: Speak with a Customer Support Representative

Once you’re connected to a Customer Support representative, explain that you want to cancel your NFL Shop order. Provide them with your order number and the items you wish to cancel. Be clear and concise in your communication to ensure there are no misunderstandings.

Example: “Hello, I’d like to cancel my order with the order number 123456. I want to cancel the NFL Jersey and NFL Cap from this order.”

Step 4: Confirm Eligibility

The Customer Support representative will check if your order is eligible for cancellation. They may review the status of your order and determine if it hasn’t been shipped yet. If your order meets the criteria for cancellation, they will proceed with the cancellation process.

Important Tips:

  • Be polite and patient when speaking with the representative, as they are there to assist you.
  • If your order has already been shipped, it may not be eligible for cancellation. In this case, you can inquire about the return process.

Step 5: Receive Confirmation

Once your order is successfully canceled, ask the representative for confirmation. They should provide you with a cancellation confirmation number or email. Make a note of this information for your records.

Example: “Thank you for canceling my order. Can you please provide me with a cancellation confirmation number or email?”

Step 6: Verify the Cancellation

After ending the call, double-check your email for any confirmation of the cancellation. It’s a good practice to ensure that the cancellation request has been processed correctly.

Canceling your NFL Shop order over a call is a straightforward process. By following these steps, providing the necessary information, and being polite to the Customer Support team, you can efficiently cancel your order when needed. Remember that eligibility for cancellation depends on the status of your order, and it’s always a good idea to verify the cancellation afterward for your peace of mind.

FAQs About How To Cancel NFL Shop Order?

1. How do I cancel an NFL purchase?

To cancel an NFL purchase, follow these steps:

  • Visit and sign in to your account or go to the Account page if you’re already signed in.
  • Click the arrow next to NFL Subscriptions to Manage your subscription.
  • You’ll receive a message asking for the reason for cancellation; select a reason and click Cancel.

Example: Let’s say you’ve decided to cancel your NFL Game Pass subscription, and you follow the provided steps on the NFL website to cancel it.

Tips: Make sure to check for any cancellation fees or notice periods mentioned in your subscription agreement.

2. How do I get a refund from NFL Shop?

To get a refund from NFL Shop, follow these guidelines:

  • You can return your merchandise within 90 days from the item’s ship date.
  • Returns must be in their original condition, unworn/unused, with original tags and labels.
  • Your return items will be inspected before processing your refund.

Example: You received a jersey from NFL Shop that doesn’t fit, and you want to return it for a refund within the specified 90-day window.

Tips: Keep all packaging and documentation for your purchase until you’re sure you’re satisfied with your order.

3. How do I contact the NFL Shop?

You can contact the NFL Shop in the following ways:

Example: You have a question about a recent order from NFL Shop, and you decide to email their customer service for assistance.

Tips: Check the website for specific contact hours and response times for customer support.

4. Why is my NFL shop order still processing?

Your NFL shop order might still be processing for the following reasons:

  • Orders are processed after receiving payment and verifying shipping and billing information.
  • Processing times may vary, but usually, it’s automatic. However, it can take up to three business days under rare circumstances.
  • Different items within your order may have varying processing times.

Example: You placed an order for multiple NFL jerseys, and they are still processing. The delay may be due to the various processing times for each jersey.

Tips: If your order is taking longer than expected, consider contacting NFL Shop customer support to inquire about the status and potential reasons for the delay.

These FAQs provide essential information for NFL purchases and refunds, ensuring customers have a clear understanding of the processes and how to address common issues.