How To Cancel NOW TV Membership? Are you a NOW TV subscriber who’s contemplating the cancelation of your membership? If so, you’ve come to the right place! Canceling NOW TV Membership can be a breeze if you know the ropes. We understand that circumstances change, and you may be looking to part ways with your subscription. In this comprehensive guide, we’ll walk you through the step-by-step process of canceling your NOW TV Membership, ensuring a hassle-free experience. Whether you’re no longer using the service or just exploring your options, we’ve got you covered.
You’ve enjoyed a fantastic run with NOW TV, catching up on your favorite shows and movies. But now, it’s time to move on, whether it’s due to changing preferences or simply wanting to free up some budget. Canceling your NOW TV Membership should be a straightforward process, but we understand that it can be confusing without the right guidance. That’s where we come in. In the following sections, we’ll provide you with all the essential information and a step-by-step guide to make the cancellation process smooth and stress-free. Whether you’re on a monthly Entertainment Pass, a Sky Cinema Pass, or any other subscription, our instructions will cover all bases.
The desire to understand how to cancel NOW TV Membership effectively is a common one, and it’s perfectly reasonable to want a hassle-free exit when you decide to do so. We’ll explain the different types of passes you might have, how billing works, and the crucial steps involved in canceling your membership. Our goal is to empower you with knowledge, giving you the confidence to take control of your subscription and financial commitments. Whether you’re switching to another service or taking a break from streaming, our guide will ensure you’re well-informed and equipped for the task at hand.
So, if you’re ready to take action and learn the ins and outs of canceling your NOW TV Membership, read on. We’ll provide you with clear, concise instructions to ensure you navigate this process seamlessly. Let’s get started on this journey to cancellation clarity!
How to Cancel NOW TV Membership Online?
If you’ve decided to cancel your NOW TV subscription, you can do it easily online or through the NOW TV app. Whether you’re looking to save some money or just taking a break from streaming, here’s a step-by-step guide on how to cancel your NOW TV membership.
Step 1: Log in to Your Account
- Start by opening your web browser and visiting the NOW TV website (https://www.nowtv.com/).
- Click on the “Log In” button in the top-right corner of the screen.
- Enter your NOW TV login credentials (email address and password) to access your account.
Step 2: Access My Account
- Once you’re logged in, locate the “My Account” option. You can usually find it in the top right corner of the webpage. Click on it to proceed.
Step 3: Navigate to Passes & Voucher Section
- In the “My Account” section, you will see various options. Look for the “Passes & Voucher” section and click on it.
Step 4: Select the Pass to Cancel
- In the “Passes & Voucher” section, you will see a list of your active passes. Find the NOW TV pass that you want to cancel and click on the “Cancel Pass” button next to it.
Step 5: Choose a Cancellation Reason
- After clicking the “Cancel Pass” button, you will be prompted to choose a reason for canceling your pass. Select the reason that best fits your situation from the options provided.
Step 6: Confirm Your Cancellation
- NOW TV may present you with offers or incentives to encourage you to keep your membership. If you’re determined to cancel, click the “I still want to cancel” option.
- A final confirmation screen will appear. Take a moment to review the information displayed on the screen and ensure that you want to cancel your membership.
Step 7: Cancel Your Membership
- If you’re sure you want to proceed, click the “Cancel Membership” button. Your NOW TV membership will be terminated.
How to Cancel NOW TV Membership on the App?
If you prefer to use the NOW TV app for cancellation, follow these steps:
Step 1: Open the NOW TV App
- Launch the NOW TV app on your mobile device.
- Log in to your account using your NOW TV credentials.
Step 2: Access Your Account Settings
- Once you’re logged in, look for the option to access your account settings or profile. This location may vary depending on the app’s design, but it’s usually in a menu or profile icon.
Step 3: Navigate to Passes & Voucher Section
- In your account settings or profile, find the “Passes & Voucher” section and tap on it.
Step 4: Select the Pass to Cancel
- You will see a list of your active passes. Find the NOW TV pass you want to cancel and tap on it.
Step 5: Choose a Cancellation Reason
- Similar to the online process, you will be asked to choose a reason for canceling your pass. Select the most appropriate reason from the provided options.
Step 6: Confirm Your Cancellation
- NOW TV may attempt to retain your membership by offering deals or alternatives. If you still wish to cancel, tap the “I still want to cancel” option.
- Review the final confirmation screen to ensure you want to proceed with cancellation.
Step 7: Cancel Your Membership
- If you’re certain about canceling, tap the “Cancel Membership” button. Your NOW TV membership will be terminated.
Important Tips:
- Take your time to review your decision before confirming the cancellation, especially if NOW TV presents you with enticing offers to stay.
- Keep a record of the cancellation confirmation for your reference.
- Note that your access to NOW TV content will end immediately upon cancellation, and any recurring payments will stop.
By following these steps, you can easily cancel your NOW TV membership online or through the app, depending on your preference. Remember to review your decision carefully and explore any alternative options offered by NOW TV before finalizing the cancellation.
How to Cancel NOW TV Membership Over the Phone?
Canceling your NOW TV membership over the phone is a straightforward process if you follow the steps outlined below. Whether you’ve found a better streaming service or simply need to take a break from NOW TV, our guide will help you navigate the cancellation process with ease. Here’s how to do it:
Step 1: Dial the NOW TV Contact Number
To initiate the cancellation process over the phone, you’ll need to connect with NOW TV’s Customer Service Team. Dial the NOW TV Contact Number, which is 0800500212.
Step 2: Connect with a Customer Service Representative
Once you’ve dialed the number, you’ll be connected to a customer service representative. Prepare to have a polite and informative conversation with them.
Step 3: Provide Your Account Information
To verify your identity and access your account details, the customer service agent will ask for some information. Be ready to provide the following:
- Your full name
- The email address associated with your NOW TV account
- Your NOW TV account number (if you have it)
Having this information readily available will expedite the process and ensure that the cancellation goes smoothly.
Step 4: Explain Your Reason for Cancellation
It’s common for customer service representatives to inquire about the reason for your cancellation. While you are not obligated to provide a reason, sharing it can help NOW TV improve its services. Be honest and concise in explaining your decision.
Step 5: Follow the Representative’s Guidance
After you’ve provided your information and stated your reason for canceling, the customer service representative will guide you through the cancellation procedure. They will explain the steps involved and answer any questions you may have.
Step 6: Consider Your Options
During the conversation, the representative might offer you some alternatives to canceling your membership. They could present special offers, discounts, or other incentives to persuade you to remain a NOW TV member. Take some time to consider these options, but if you are sure about canceling, politely decline.
Step 7: Receive a Confirmation Number
Once the cancellation process is complete, the customer service representative will provide you with a confirmation number. This number is crucial, as it serves as proof that your NOW TV membership has been canceled. Make sure to note it down or take a screenshot for your records.
Important Tips:
- Be Prepared: Have your account information, such as your name and email address, readily available before making the call to streamline the process.
- Stay Polite and Patient: Maintaining a respectful and patient attitude throughout the call can make the cancellation process more pleasant and efficient.
- Ask Questions: If you have any doubts or concerns about the cancellation or the services offered, don’t hesitate to ask the customer service representative for clarification.
- Confirm the Cancellation: After the call ends, double-check your account to ensure that your membership has been canceled as requested. Keep the confirmation number in a safe place.
By following these steps and tips, you can easily cancel your NOW TV membership over the phone with confidence, knowing that you’ve completed the process correctly and efficiently.
How to Cancel NOW TV Membership via Email?
Sometimes, circumstances change, and you find yourself needing to cancel your NOW TV membership. If you prefer not to engage in a phone call with customer service, you can cancel your NOW TV membership via email. In this step-by-step guide, we’ll walk you through the process of cancelling your NOW TV membership via email, providing examples and important tips to ensure a smooth cancellation.
Step 1: Compose an Email
The first step is to compose an email to NOW TV’s customer service. Open your preferred email client or app and create a new message. Address the email to [email protected].
Step 2: Subject Line
In the subject line of your email, make it clear that you are requesting a membership cancellation. An appropriate subject line would be “Membership Cancellation Request.”
Step 3: Include Your Account Details
In the body of the email, you need to provide your account details. Include the following information:
- Your full name: Make sure it matches the name associated with your NOW TV account.
- Your email address: Use the email address linked to your NOW TV account.
- Account number: If you have one, include your account number. This will help customer service locate your account faster.
Here’s an example of how to structure this part of the email:
Dear NOW TV Customer Service,
I am writing to request the cancellation of my NOW TV membership. Please find my account details below for your reference:
Full Name: John Doe
Email Address: [email protected]
Account Number: 12345678 (if applicable)
Step 4: Specify Your Cancellation Request
Clearly state that you wish to cancel your NOW TV membership. Additionally, be prepared to provide a reason for your cancellation if prompted. Some companies ask for this feedback to improve their services.
Example:
I would like to cancel my NOW TV membership as of [insert desired cancellation date]. Please consider this email as my formal request for cancellation. If you require a reason for my cancellation, I am [provide reason, e.g., moving abroad, financial reasons].
Step 5: Additional Queries or Concerns
If you have any questions or concerns related to your cancellation, be sure to include them in the email. This will help customer service address your issues more effectively.
Example:
Additionally, I have a few queries regarding my final bill and any potential refunds. Could you please clarify the process for settling my account?
Step 6: Send the Email
After carefully reviewing your email for accuracy and completeness, hit the “Send” button. Your cancellation request will now be in the hands of NOW TV’s customer service team.
Step 7: Await Response
NOW TV customer service should acknowledge your email and provide further instructions regarding your cancellation. Be sure to check your email regularly, including your spam folder, for their response.
Important Tips:
- Keep a record of your email correspondence for your records.
- Be polite and concise in your email.
- Include all necessary information to expedite the cancellation process.
- If you don’t receive a response within a reasonable time frame, consider following up with a polite email or contacting NOW TV through other available channels, such as live chat or phone support.
Cancelling your NOW TV membership via email is a convenient and hassle-free option for those who prefer written communication. By following these steps and providing the required information, you can successfully cancel your membership.
How to Cancel NOW TV Membership via Live Chat?
Sometimes, circumstances change, and you find yourself needing to cancel your NOW TV membership. Fortunately, you can cancel your NOW TV subscription easily via live chat with their customer service. In this step-by-step guide, we will walk you through the process, provide helpful tips, and even offer examples to ensure a smooth cancellation experience.
Step 1: Access the NOW TV Website
To initiate the cancellation process, the first thing you need to do is access the NOW TV website. You can do this from your computer or mobile device. Here’s how:
- Open your web browser.
- In the address bar, type “www.nowtv.com” and press Enter.
- Once the website loads, scroll down to the bottom of the page to find the “Contact Us” link. It’s usually located in the footer section of the website.
Step 2: Start a Live Chat
To cancel your NOW TV membership via live chat, you’ll need to connect with a customer service agent. Here’s how to do it:
- Click on the “Contact Us” link at the bottom of the NOW TV homepage.
- Look for a “Chat Now” button or a similar option. This is what you’ll need to click to initiate a live chat with a customer service representative. It may be labeled as “Live Chat Support” or something similar.
Step 3: Provide Your Account Details
Once you’ve initiated the live chat, you’ll be connected to a customer service agent. To verify your identity and access your account, you’ll need to provide some account details. Here’s what you should be prepared to provide:
- Your Full Name: The agent will need your full legal name.
- Email Address: Ensure you provide the email address associated with your NOW TV account.
- Account Number (if available): If you have your NOW TV account number handy, it can help expedite the process.
Step 4: Request Membership Cancellation
Now that you’re connected with a customer service agent and have provided your account details, you can request the cancellation of your NOW TV membership. Be clear and concise in your request. For example:
- “Hello, I would like to cancel my NOW TV membership.”
- “I need to stop my NOW TV subscription. Please assist with the cancellation.”
Step 5: Provide a Reason for Cancellation
It’s often helpful to provide a brief explanation for your cancellation. NOW TV may ask why you’re canceling to gather feedback or offer alternatives. For instance:
- “I’m no longer using the service.”
- “I’ve found an alternative that better suits my needs.”
Step 6: Confirmation of Cancellation
After you’ve communicated your intention to cancel, the customer service agent will process your request. They will then provide you with a confirmation message, indicating that your NOW TV membership has been canceled. It’s essential to keep this confirmation for your records.
Important Tips:
- Be polite and respectful when communicating with the customer service agent. They are there to assist you.
- Consider any outstanding payments or billing cycles when canceling. You may need to settle any outstanding balances.
- Take note of the cancellation date to ensure you are not charged for any subsequent months.
Canceling your NOW TV membership via live chat is a straightforward process, and it allows you to interact directly with a customer service agent who can guide you through the steps. Remember to provide the necessary account information and a reason for cancellation, and be sure to keep the cancellation confirmation for your records. By following these steps and tips, you can successfully cancel your NOW TV membership when needed.
FAQs About How To Cancel NOW TV Membership?
1. How do I cancel my NOW TV subscription?
To cancel your NOW TV subscription, follow these steps:
- Go to the NOW Membership section of the NOW TV website.
- Find the subscription you want to cancel and click on “Cancel membership.”
- Follow the onscreen instructions to complete the cancellation.
Tip: It is recommended to use a desktop, laptop, or tablet for cancellation, as it may be more convenient than using a mobile device.
Example: If you want to cancel your NOW TV Movies subscription, log in to your account, navigate to NOW Membership, and click “Cancel membership” next to the Movies subscription.
Source: NOW TV Help Center
2. How do I cancel NOW TV through Amazon Prime?
If you’ve subscribed to NOW TV through Amazon Prime Video, you can cancel it by:
- Opening the ‘Your Account’ tab in Amazon Prime Video.
- Selecting ‘Account & Settings.’
- Clicking on ‘Your Membership’ to cancel and manage your various plans.
Example: If you have NOW TV through your Amazon Prime account and want to cancel your subscription, log in to Amazon Prime Video, access your account settings, and manage your NOW TV membership from there.
Source: Yahoo News
3. Can I cancel my NOW TV membership anytime?
Yes, NOW TV offers fully flexible memberships that you can cancel at any time without a fixed contract or minimum term commitment.
Tip: Enjoy the convenience of canceling your NOW TV membership whenever you want without worrying about long-term commitments.
Example: If you no longer wish to use NOW TV, you can cancel your membership at any time without penalties or obligations.
Source: NOW TV Help Center
4. Can I cancel my NOW TV subscription after the free trial?
Yes, you can cancel your NOW TV subscription at any time, even after the free trial. If you decide not to continue with the membership, you can cancel, and you will still have access to watch for 7 days. There’s no need to wait until the last day of your trial to cancel.
Tip: Don’t hesitate to cancel if the service doesn’t meet your needs during or after the free trial period.
Example: If you signed up for a NOW TV free trial and decide it’s not for you, cancel the subscription before the trial ends to avoid charges.
Source: NOW TV Help Center