How To Cancel Ollie Subscription? A Step-by-Step Guide!

How To Cancel Ollie Subscription? Are you feeling stuck with your Ollie subscription and wondering how to break free from it? If so, you’ve come to the right place! In today’s digital age, subscription services have become an integral part of our lives, offering convenience and value. However, circumstances change, and you might find yourself needing to cancel your Ollie subscription for various reasons. Whether you’re looking to switch to a different meal delivery service, tighten your budget, or simply need a break, we’ve got you covered with this comprehensive guide on how to cancel your Ollie subscription smoothly and stress-free.

How To Cancel Ollie Subscription

Ollie, known for its high-quality dog food tailored to your furry friend’s nutritional needs, has gained immense popularity among pet owners. While their service is undoubtedly top-notch, life can throw curveballs that necessitate a pause or cancellation. But don’t worry! We understand that navigating the cancellation process can sometimes be tricky, which is why we’re here to demystify it for you. In this article, we’ll walk you through the steps of canceling your Ollie subscription, ensuring that you have all the information you need to make an informed decision.

Imagine the peace of mind that comes with knowing you have the knowledge and tools to cancel your Ollie subscription whenever you need to. No more frustration or confusion when trying to discontinue your service. With our step-by-step instructions and tips, you’ll have the power to take control of your subscription, making adjustments to fit your evolving needs. So, if you’ve been contemplating canceling your Ollie subscription or are just curious about the process, read on. We’re here to empower you with the information you need to make the right choice for you and your furry companion.

Now, let’s dive into the straightforward steps that will guide you through the Ollie subscription cancellation process, ensuring a seamless and hassle-free experience. Whether you’re looking for a temporary pause or a permanent cancellation, we’ve got all the details you need right here. Let’s take action and get started!

How to Cancel Your Ollie Subscription and Turn Off Auto-Renewal?

If you’re looking to cancel your Ollie subscription and turn off auto-renewal, this step-by-step guide will walk you through the process. Ollie is a popular pet food subscription service, and it’s important to know how to cancel your subscription when needed. Before you start, ensure that you are logged into your Ollie account. Let’s explore three different ways to cancel your Ollie subscription and provide some important tips along the way.

Method 1: Canceling Ollie Subscription via Mobile App (iOS/Android)

  • Open the Ollie App: Launch the Ollie app on your iOS or Android device.
  • Access My Info: Tap on the “My Info” option at the top of the screen. This will take you to your account settings.
  • Navigate to My Subscriptions: Scroll down until you see “My Subscriptions” and click on it. This will display your active subscriptions.
  • Select the Subscription to Cancel: Find the subscription you want to cancel, and click on it. This will take you to the subscription details.
  • Cancel Subscription: Look for the “Cancel Subscription” option, which is typically located on the right side of your dog’s name. Tap on it.
  • Confirmation: You may be asked to confirm your cancellation. Follow the on-screen instructions to confirm.
  • Multiple Dog Accounts: If you have multiple dog accounts with separate subscriptions, repeat the process individually for each subscription.

Method 2: Canceling Ollie Subscription via Website

  • Visit the Ollie Website: Open your web browser and go to the Ollie website at
  • Log In: Ensure you are logged into your Ollie account using your username and password.
  • Access My Account: Once logged in, find and click on “My Account” or a similar option to access your account settings.
  • Go to Subscriptions: Look for the “Subscriptions” section and click on it to view your active subscriptions.
  • Select the Subscription to Cancel: Locate the subscription you want to cancel and click on it to view the details.
  • Cancel Subscription: Find and click on the “Cancel Subscription” button, usually located near your dog’s name.
  • Confirmation: Confirm the cancellation if prompted, following the on-screen instructions.
  • Repeat for Multiple Dogs: If you have subscriptions for multiple dogs, cancel each one individually.

Method 3: Contact Ollie Customer Support

  • Dial Ollie Customer Support: If you’re unable to cancel through the app or website or have special requests, contact Ollie’s customer support at their official phone number (usually found on their website).
  • Speak to a Representative: Explain your intention to cancel your subscription and ask for assistance in turning off auto-renewal. The representative will guide you through the process.

Important Tips:

  • Cancellation Deadline: Be mindful of Ollie’s cancellation policy, which may require canceling a certain number of days before your next scheduled delivery.
  • Refund Policy: Review Ollie’s refund policy to understand if you’re eligible for any refunds after cancellation.
  • Auto-Renewal: Ensure that you’ve turned off auto-renewal to prevent any future charges.
  • Confirmation Email: After cancellation, check your email for a confirmation of the cancellation. Keep this email for your records.
  • Delivery of Current Order: Remember that if you’ve already placed an order, you will still receive that delivery even after canceling your subscription.

In conclusion, canceling your Ollie subscription and turning off auto-renewal is a straightforward process when using the mobile app, website, or contacting customer support. Always review their policies and ensure that you’ve canceled in time to avoid any unwanted charges.

How to Cancel Your Ollie Subscription via Email?

Canceling your Ollie Subscription is a straightforward process that can be done online or via email. In this guide, we will walk you through the steps of canceling your Ollie Subscription by sending an email to their support team at [email protected]. We’ll provide you with detailed steps, examples, and important tips to ensure a hassle-free cancellation process.

Step 1: Compose an Email

Begin by opening your email client or service of choice and create a new email message. Make sure you are using the email address associated with your Ollie Subscription so that they can verify your identity.

Step 2: Enter the Recipient’s Email Address

In the “To” field, enter the recipient’s email address, which is [email protected]. Double-check the email address to ensure it is correct, as sending your cancellation request to the wrong address could delay the process.

To: [email protected]

Step 3: Write a Cancellation Request

In the body of the email, clearly state your intention to cancel your Ollie Subscription. Be concise and include essential information, such as your full name, the email address associated with your account, and any relevant subscription details (e.g., subscription ID, plan type).

Subject: Request for Subscription Cancellation

Dear Ollie Support Team,

I am writing to request the cancellation of my Ollie Subscription. Please find my account details below:

Full Name: [Your Full Name]
Email Address: [Your Email Address]
Subscription ID: [Your Subscription ID, if available]
Plan Type: [Your Subscription Plan]

I would like to cancel my subscription effective immediately. Please confirm the cancellation and provide any further instructions if necessary.

Thank you for your prompt attention to this matter.

[Your Name]

Step 4: Review and Send

Before sending the email, review the content to ensure accuracy and completeness. Verify that you have included all necessary information, as this will help expedite the cancellation process. Once you are satisfied, click the “Send” button.

Step 5: Check for Confirmation

After sending your cancellation request, keep an eye on your email inbox for a confirmation from Ollie’s support team. They may respond with further instructions or confirmation of the cancellation. Be sure to check your spam or junk folder as well, in case their response ends up there.

Important Tips:

  • Use the correct email address: Ensure that you send your cancellation request to [email protected], as using the wrong email address could lead to delays.
  • Include essential information: Provide all necessary details, such as your full name, email address, subscription ID, and plan type, to help the support team identify your account quickly.
  • Be polite and concise: Maintain a polite tone in your email, and keep your request concise and to the point. This will make it easier for the support team to process your request efficiently.
  • Monitor your inbox: Keep an eye on your email inbox for Ollie’s response to your cancellation request, and respond promptly if they request additional information or confirmation.

Canceling your Ollie Subscription via email is a straightforward process that can be completed by following these steps. Providing accurate information and being courteous in your communication will help ensure a smooth cancellation experience. If you have any questions or encounter issues during the process, don’t hesitate to reach out to Ollie’s support team for assistance.

How to Cancel Ollie Subscription Over the Phone?

Ollie is a popular subscription service that delivers pet food to your doorstep. If you’ve decided to cancel your Ollie subscription and prefer to do it over the phone, this step-by-step guide will walk you through the process. It’s essential to follow these steps correctly to ensure a smooth cancellation process.

Step 1: Gather Your Account Information

Before making the cancellation call, gather all the necessary information related to your Ollie subscription. This includes your account details, such as your Ollie account number, billing information, and the exact subscription plan you want to cancel. Having this information on hand will expedite the process and help the Ollie customer service representative assist you more efficiently.

Step 2: Dial Ollie Customer Service

To cancel your Ollie subscription over the phone, you can call their customer service team at 844-88-OLLIE(65543). Make sure you have a reliable phone connection and some uninterrupted time to complete the process.

Example: Dial the Ollie customer service number: 844-88-OLLIE(65543).

Step 3: Follow the Automated Menu or Speak to a Representative

Once you’ve dialed the customer service number, you may encounter an automated menu system. Listen carefully to the options and select the one that corresponds to subscription cancellations. If there’s no direct option, choose the one closest to it or simply wait to speak to a live representative.

Tip: To save time, you can often bypass the automated menu by pressing “0” or saying “representative” when prompted.

Step 4: Provide Your Account Information

When you’re connected to a customer service representative, be prepared to provide your account information, including your account number, name, and billing details. This will help the representative locate your subscription and process the cancellation effectively.

Example: “Hi, my name is [Your Name], and my account number is [Your Account Number]. I’d like to cancel my Ollie subscription.”

Step 5: Confirm the Cancellation

The customer service representative will guide you through the cancellation process. They may ask you why you want to cancel your subscription or offer alternative solutions to address your concerns. Be clear about your decision to cancel and follow their instructions carefully.

Tip: Stay firm in your decision to cancel, but remain polite and respectful throughout the conversation.

Step 6: Request a Confirmation Email

To ensure that the cancellation is properly processed, request a confirmation email from the customer service representative. This email will serve as proof of your cancellation in case any issues arise in the future.

Step 7: Follow-Up

After canceling your subscription over the phone, periodically check your billing statements to confirm that Ollie is no longer charging you for their services. If you encounter any issues or discrepancies, contact Ollie’s customer service immediately to resolve them.

Cancelling your Ollie subscription over the phone is a straightforward process if you follow these steps carefully. Remember to gather your account information, be clear about your cancellation request, and request a confirmation email for your records. Following these guidelines will help you successfully end your Ollie subscription and avoid any future charges.

FAQs How To Cancel Ollie Subscription?

1. Can you cancel Ollie subscription?

Yes, you can cancel your Ollie subscription at any time. To do this, log in to your Ollie account and go to the ‘My Info’ page. There, you will find the option to cancel your pup’s subscription. Ollie makes it easy for you to manage your subscription, allowing you to make changes to your meal plan, delay orders, and update your pup’s information as well.

Example: If you decide to switch your pup to a different diet or no longer require Ollie’s services, you can easily cancel your subscription by following the steps provided on the ‘My Info’ page of your account.

Tip: Keep in mind that Ollie may have specific cancellation policies and deadlines, so it’s a good idea to review their terms and conditions before canceling your subscription.

2. How do I turn off Ollie (the Owl)?

To turn off Ollie (the Owl), you have two options. Firstly, if three hours pass without Ollie detecting any movement or sound, the CrySensor will automatically turn it off. Secondly, you can use the master power switch to manually turn Ollie off completely.

Example: If you want to conserve battery life or if your child has already fallen asleep, you can use the master power switch to turn off Ollie (the Owl) without waiting for the automatic shutdown.

Tip: Be aware that the CrySensor feature is designed to help save energy and ensure a peaceful sleep environment. It will automatically turn Ollie off if no movement or sound is detected for a specific period.

3. How much is Ollie a month?

The cost of Ollie’s dog food subscription varies depending on the size of your dog and their specific dietary requirements. Ollie’s prices start at less than $4 per day for small dogs who are exclusively fed Ollie. On average, the cost is around $8 per day. To get an accurate price for your pup, you can try Ollie and customize a plan that suits their needs.

Example: If you have a medium-sized dog and you choose a meal plan tailored to their size and dietary preferences, your monthly cost will be calculated based on their specific requirements.

Tip: Keep in mind that Ollie’s pricing may change over time, so it’s a good idea to visit their website or contact their customer support for the most up-to-date pricing information.

4. How do I contact Ollie dog?

You can contact Ollie’s customer support in two ways:

Example: If you have questions about your subscription, need assistance with your pup’s meal plan, or have any other inquiries, you can reach out to Ollie’s customer care team using the provided phone number or email address.

Tip: Make sure to have your account information or order details ready when contacting Ollie’s customer support for a smoother and more efficient resolution of your query.