How To Cancel Petco Vital Care Membership? Easy Guide!

How To Cancel Petco Vital Care Membership? You’ve come to the right place! Whether your circumstances have changed or you simply want to explore other options, understanding the Petco Vital Care Membership cancellation process is essential. In this comprehensive guide, we will walk you through the steps to cancel your membership hassle-free. By the end of this article, you’ll have all the knowledge you need to take action and successfully cancel your Petco Vital Care Membership.

How To Cancel Petco Vital Care Membership

If you’re reading this, it’s likely that you’ve been searching for answers on how to cancel your Petco Vital Care Membership. Don’t worry; we’ve got you covered. Our step-by-step instructions will ensure that you can smoothly navigate the process, whether you’re seeking financial relief or exploring alternative pet care options.

Petco Vital Care Membership offers an array of benefits for pet owners, including discounts on veterinary services and exclusive savings. However, there are situations where canceling your membership becomes necessary. It could be due to changes in your pet’s healthcare needs, financial considerations, or simply a desire to explore different pet care options. Understanding the cancellation process will give you the freedom to make informed decisions and choose what’s best for you and your furry friend.

Our main goal is to make the Petco Vital Care Membership cancellation process as straightforward as possible for you. We understand that navigating subscription cancellations can be daunting, but with our expert guidance, you’ll gain the confidence to take action and cancel your membership without any unnecessary stress or confusion. Stay with us as we provide you with the knowledge and steps needed to accomplish this task effortlessly.

Without further ado, let’s dive into the essential steps to cancel your Petco Vital Care Membership. Whether you’re a long-time member or considering cancellation for the first time, we’ll guide you through the process, ensuring a smooth and hassle-free experience. Let’s take the first step towards making informed choices about your pet’s healthcare – read on to discover how to cancel your Petco Vital Care Membership with confidence!

How to Cancel Petco Vital Care Membership Online?

If you’ve decided it’s time to cancel your Petco Vital Care Membership to stop automatic renewals and charges, don’t worry. We’ve got you covered with this step-by-step guide. Petco Vital Care Membership operates on an automatic renewal plan, which means it renews itself every year. So, if you’re looking to cancel it, follow these steps to do it easily online.

Important Tips Before You Begin:

  • Make sure you have your login credentials for your Petco account ready.
  • Check if there are any pending charges or orders related to your Vital Care Membership, as you may need to settle those first.

Step 1: Access the Petco Website or App

The first step is to access the Petco website through your web browser or open the Petco mobile app on your smartphone. Ensure that you have a stable internet connection.

Step 2: Log In to Your Petco Account

Once you are on the Petco platform, log in to your Petco account. Enter your email address and password associated with your account. If you have forgotten your login information, you may need to go through the password recovery process before proceeding.

Step 3: Access Your Account

After logging in, locate the “Account” option at the top of the page or in the navigation menu, and click on it. This will take you to your account dashboard.

Step 4: Navigate to the Vital Care Premier Tab

In your account dashboard, you should see various tabs or sections related to your account and memberships. Look for the “Vital Care Premier” tab or section. This is where you will find the settings for your Vital Care Membership.

Step 5: Disable Auto-Renew

Within the “Vital Care Premier” section, you should see an option to disable auto-renewal. This is the setting that controls whether your membership renews automatically. There should be a toggle switch or a button that allows you to turn off auto-renewal.


  • Toggle Switch: You may see a switch that you can slide from the “On” position to the “Off” position.
  • Button: Alternatively, you might encounter a button that says “Turn Off Auto-Renew” or something similar.

Toggle the switch or click the button to disable the auto-renewal setting. You may be prompted to confirm your decision.

Step 6: Confirm Your Choice

Once you’ve disabled auto-renewal, you may see a confirmation message or pop-up. Review the message to ensure that it confirms the cancellation of auto-renewal. If prompted, select “Yes, Turn Off Auto-ship” or any similar option to confirm that you want to turn off auto-renewal.

Step 7: Membership Cancellation Complete

Congratulations! You have successfully canceled the auto-renewal of your Petco Vital Care Membership. Your membership will no longer renew automatically, and you won’t be charged for it in the future.

Important Note: Make sure to keep an eye on your account to ensure that the cancellation has been processed correctly and that you are not charged for any future renewals.

If you ever change your mind and want to enable auto-renewal for your Petco Vital Care Membership again, you can use the same procedures outlined above. Simply go to your account settings, navigate to the “Vital Care Premier” section, and toggle the auto-renewal setting back on. Just remember that enabling auto-renewal will result in future charges for your membership.

How to Cancel Your Petco Vital Care Membership Over the Phone?

If you’ve decided to cancel your Petco Vital Care Membership and prefer the convenience of doing it over the phone, you’re in the right place. Follow this step-by-step guide for a smooth cancellation process, including some important tips to keep in mind.

Step 1: Gather Your Account Information

Before you call Petco customer support, make sure you have all the necessary account information readily available. This includes your membership ID, the name listed on the account, and any other relevant details. Having this information at your fingertips will expedite the process and ensure a hassle-free experience.

Step 2: Call Petco Customer Service

To initiate the cancellation process, dial Petco Vital Care customer service at (858) 657-2035. Be prepared to navigate through their automated phone system and follow the prompts. You may need to enter your account details or follow specific instructions to reach a customer service agent.

Tip: Be patient while waiting on hold, as you may experience longer wait times during peak hours. It’s a good idea to make this call when you have some free time to spare.

Step 3: Explain Your Request

Once you’re connected to a customer service agent, clearly state your intention to cancel your Petco Vital Care membership. It’s important to be specific and direct in your request to avoid any confusion. Provide any account or membership information requested by the agent to verify your identity and locate your membership.

Tip: Stay calm and polite during the conversation. While you may be frustrated with the cancellation process, being courteous will make the experience more pleasant for both you and the customer service representative.

Step 4: Confirm Cancellation

After explaining your request, ask the customer service agent to confirm that your Petco Vital Care membership has been canceled. It’s crucial to ensure that the cancellation is processed correctly to avoid any future charges.

Tip: To have a record of the cancellation, request an email confirmation or a cancellation confirmation number. This will serve as proof that you’ve successfully canceled your membership.

Canceling your Petco Vital Care Membership over the phone can be a straightforward process if you’re well-prepared and follow these steps. Remember to have your account information ready, be patient during the call, and request confirmation to ensure a smooth and hassle-free cancellation experience. If you encounter any difficulties or issues during the process, don’t hesitate to ask for assistance or clarification from the customer service representative.

How to Cancel Your Petco Vital Care Membership via Email?

If you’ve decided to cancel your Petco Vital Care Membership and prefer not to engage with Petco’s service team over the phone, using email is a convenient option. Here’s a step-by-step guide to help you cancel your membership effectively via email, along with some useful tips and examples to ensure a smooth process.

Step 1: Compose an Email

  • Open your preferred email application or platform.
  • Compose a new email to Petco Customer Support Service Team.

Step 2: Provide Your Account Information

In the body of the email, include your account details. This information is crucial for Petco to locate your membership. Include:

  • Membership ID
  • Account name


Subject: Petco Vital Care Membership Cancellation Request

Dear Petco Customer Support,

I am writing to request the cancellation of my Petco Vital Care membership. Please find my account details below:
- Membership ID: [Your Membership ID]
- Account Name: [Your Account Name]

Step 3: Explain Your Request

Clearly state that you wish to cancel your Petco Vital Care membership. Additionally, provide any relevant information regarding your cancellation reason. Being specific can help expedite the process.


I am requesting the cancellation of my Petco Vital Care membership due to [briefly explain your reason, e.g., change in circumstances, no longer need the service]. Kindly process this cancellation at your earliest convenience.

Step 4: Request Confirmation

Politely request proof of membership termination to ensure your cancellation is processed correctly. You can ask for:

  • A confirmation email
  • A confirmation number


Could you please send me a confirmation email once my Petco Vital Care membership has been successfully canceled? Alternatively, if you provide a confirmation number, that would be greatly appreciated.

Step 5: Submit the Email

  • Before sending the email, review it carefully to ensure it contains all the necessary information.
  • Send the composed email to [email protected].

Step 6: Follow Up

  • After sending the email, regularly check your inbox for a response from Petco Customer Service.
  • If you don’t receive a reply within a few days, consider sending a follow-up email or calling their customer service to verify that your cancellation request was received.


I wanted to follow up on my previous email requesting the cancellation of my Petco Vital Care membership. Have you received my request? I would appreciate confirmation of the cancellation status.

Thank you for your prompt attention to this matter.

By following these steps and providing clear and accurate information in your email, you can successfully cancel your Petco Vital Care Membership via email while ensuring a smooth and efficient process. Don’t forget to keep track of all correspondence for your records.

FAQs About How To Cancel Petco Vital Care Membership?

1. What are the benefits of Petco Vital Care?

Petco Vital Care Premier membership offers several benefits, including:

  • Vital Care Rewards every month (e.g., $5 for small pet plans, $15 for dog or cat plans).
  • Discounts on nutrition (e.g., 10% off dog or cat nutrition, 15% off small pet nutrition, including dry, live, fresh, or frozen).

Example: If you have a dog, your annual commitment to Vital Care Premier can help you save $15 every month on Vital Care Rewards and get a 10% discount on dog nutrition products.

2. How can I join Petco Vital Care?

To join Petco Vital Care, visit their website or a Petco store, sign up for a Vital Care Premier membership with an annual commitment, and enjoy the benefits mentioned.

These FAQs provide important information about Petco Vital Care benefits, contacting Petco, using Petco Rewards, and changing your email address on your Petco account. Following the provided steps and tips can help customers navigate these processes effectively.