How To Cancel Return On Amazon? A Step-by-Step Guide!

How To Cancel Return On Amazon? You’re not alone! Canceling a return on Amazon can sometimes be a bit tricky, but fear not, because we’ve got you covered. In this comprehensive guide, we will walk you through the step-by-step process of canceling a return on Amazon, making sure you have all the information you need for a hassle-free experience.

How To Cancel Return On Amazon

We understand that the moment you decided to return a product on Amazon, you had your reasons. It could be a change of heart, a mistake in your initial decision, or simply a better solution that emerged. Whatever your reason, the key to resolving this situation is learning how to cancel return request efficiently.

Amazon is known for its user-friendly shopping experience, and that extends to the return process as well. However, it’s crucial to know the right steps to take when you change your mind about returning a product. This guide will not only explain the cancellation process but also provide insights into why canceling a return might be a practical choice in certain situations.

Imagine having the power to take control of your Amazon return, canceling it effortlessly and saving yourself time and hassle. By the end of this article, you’ll have the knowledge and confidence to do just that. We aim to equip you with the information you need to make informed decisions and ensure that your online shopping experience remains enjoyable.

Now that you’ve realized the importance of knowing how to cancel a return on Amazon, it’s time to dive into the details. Read on as we break down the process step by step, offering valuable tips and insights along the way. Don’t miss out on this opportunity to enhance your Amazon shopping experience; let’s get started on cancel return on Amazon!

How To Cancel An Order on Amazon?

Whether you’ve ordered the wrong item, changed your mind, or no longer need a product, Amazon provides a straightforward process for cancel order. In this step-by-step guide, we’ll walk you through the process of canceling an order on Amazon using both the website and the mobile app. We’ll also provide you with important tips to ensure a smooth cancellation experience.

Step 1: Sign In to Your Amazon Account

To get started, you’ll need to sign in to your Amazon account. You can do this either on the Amazon website or the mobile app. If you’re using the website, follow these steps:

  • Open your preferred web browser.
  • Go to
  • Click on the “Sign In” button located at the top right corner of the page.
  • Enter your Amazon email address and password.
  • Click “Sign In.”

If you’re using the mobile app, open the app and sign in using your Amazon account credentials.

Step 2: Access Your Order History

Once you’re signed in, navigate to the “Your Orders” section of your account. This is where you’ll find a list of all your recent orders. Here’s how to do it:


  • Hover your cursor over the “Account & Lists” tab at the top right corner of the page.
  • Click on “Your Orders” from the drop-down menu.

Mobile App:

  • Tap on the three horizontal lines in the top left corner to open the menu.
  • Scroll down and select “Your Orders.”

Step 3: Select the Order You Want to Cancel

In the “Your Orders” section, you will see a list of your recent Amazon orders. Locate the specific order you want to cancel and click on it to open the order details page. On the mobile app, simply tap on the order.

Step 4: Cancel Items or the Entire Order

On the order details page, you will see a list of items included in your order. To cancel specific items from the order, follow these steps:

  • Locate the item you want to cancel and check the box next to it.
  • Scroll down to find the “Cancel items” button and click it.

If you want to cancel the entire order, you can do so by selecting the “All items” option instead of selecting individual items.

Step 5: Confirm the Cancellation

After selecting the items you wish to cancel, click the “Cancel selected items in this order” button. Amazon will ask you to confirm the cancellation. Make sure you review your selection carefully before confirming.

Step 6: Receive Confirmation

Once you’ve confirmed the cancellation, Amazon will process your request, and you will receive a confirmation message indicating that the cancellation has been successfully initiated. You’ll also receive an email confirmation for your records.

Important Tips:

  • Act Quickly: Amazon allows you to cancel an order only if it hasn’t entered the shipping process. If your order has already been shipped, you may need to return it instead.
  • Check Order Status: Before canceling an order, check the order status to ensure it’s eligible for cancellation. If it’s marked as “Preparing for Shipment” or “Shipped,” cancellation may not be possible.
  • Payment Refund: If you’ve already been charged for the order, Amazon will process a refund to your original payment method once the cancellation is confirmed.
  • Contact Customer Support: If you encounter any issues or need assistance, Amazon’s customer support is readily available to help you with the cancellation process.

In conclusion, canceling an order on Amazon is a straightforward process that can be completed in just a few easy steps. Make sure to act promptly and follow these steps to cancel order hassle-free, and always review the order status and details before confirming the cancellation.

FAQs about How To Cancel Return On Amazon?

1. Can I cancel a return request on Amazon and request a return again?

Yes, you can cancel a return request on Amazon, but there are some important things to keep in mind. If you cancel the return request while the item is in transit back to Amazon, they will no longer be waiting for it, and you will not be refunded automatically. You may or may not be able to put in a new return request if you change your mind. Be cautious when canceling return requests, and make sure you understand the timing of your cancellation.

Example: You initiated a return for a defective product, but then you found a way to fix it and want to keep the item. If you cancel the return request after the product has been shipped back, Amazon may not refund your money immediately.

Tip: It’s best to contact Amazon’s customer support for assistance if you’re unsure about canceling a return request.

2. Can I change the return method on Amazon?

You can choose your preferred refund method when processing a return in the Online Returns Center. However, once the refund is issued, you won’t be able to change the refund method. Amazon typically provides options like refunding the original payment method or adding the refund to your Amazon gift card balance.

Example: You returned a gift you received, and you initially selected a refund to your credit card. After reconsidering, you wish to receive an Amazon gift card instead. Make sure to select the correct refund method during the return process.

Tip: Carefully review your refund options before confirming your choice, as changes are not possible after the refund is processed.

3. Can you reverse a refund on Amazon?

Yes, in some cases, a buyer can reverse a refund on Amazon. If a refund was granted to a buyer, and they later have a reason to reverse the refund (e.g., the delayed order finally gets delivered), the buyer needs to request a “Retrocharge” of their Claim amount through their account’s ‘Problem with Order’ page. This process allows the buyer to return the refunded amount to the seller.

Example: You received a refund for a damaged item, but the seller later delivers a replacement product. In this case, you can request a Retrocharge to return the refunded amount to the seller.

Tip: Retrocharge requests must align with Amazon’s policies and timelines, so ensure your situation meets the criteria for reversing a refund.

4. Can you decline an Amazon return?

Technically, you can refuse to supply the buyer with a return label or deny their return request. However, doing so may lead the buyer to file a claim against you. If Amazon investigates and finds that you denied the return without a valid reason, they may refund the buyer on your behalf and deduct the amount from your account.

Example: A buyer wants to return an item they purchased from your Amazon store, but you believe the return request is invalid. You decide to decline the return, but the buyer escalates the issue with Amazon.

Tip: Be cautious when declining returns, and make sure you have a valid reason backed by Amazon’s return policies to avoid potential financial consequences. It’s advisable to communicate with the buyer and try to resolve the issue amicably when possible.