How To Cancel Showmax Subscription? A Step-by-Step Guide!

How To Cancel Showmax Subscription? Whether you’ve binge-watched all your favorite shows or simply want to explore other streaming options, canceling your Showmax subscription is a straightforward process. In this comprehensive guide, we will walk you through the step-by-step procedure of canceling your Showmax subscription, ensuring you have all the information you need to make an informed decision.

How To Cancel Showmax Subscription

Canceling your Showmax subscription might be something you’ve been contemplating for a while, or perhaps it’s a new thought that’s crossed your mind. Either way, it’s essential to understand the process thoroughly to avoid any confusion or unexpected charges. In this article, we will address all your concerns and provide you with a clear roadmap for canceling your Showmax subscription. We’ll ensure you have the attention to detail required to navigate this process seamlessly.

As streaming services continue to evolve, it’s natural for consumers to explore various options to meet their entertainment needs. Showmax has gained popularity for its extensive content library, but there are various reasons why you might want to cancel your subscription. Whether it’s for budgetary reasons, a desire to explore other streaming platforms, or simply a temporary break, understanding the ins and outs of Showmax subscription cancellation will be of great interest to you. We’ll cover everything from navigating the cancellation process to potential pro-tips that can enhance your streaming experience.

By the time you finish reading this article, you’ll not only have the knowledge to cancel your Showmax subscription effortlessly but also the confidence to make the right decision for your entertainment needs. We understand that canceling a subscription can be a daunting task, but with our comprehensive guide, you’ll have the desire to take control of your streaming choices and make the most of your entertainment budget.

Ready to take the first step towards canceling your Showmax subscription? Let’s dive into the details and get you on the path to hassle-free cancellation. Whether you’re using a mobile device, computer, or any other device to access Showmax, our step-by-step instructions will ensure you can cancel your subscription without any difficulties. Let’s get started on this journey, so you can make informed decisions about your streaming choices.

How To Cancel Showmax Subscription Online?

Showmax is a popular streaming service that offers a wide range of movies, TV shows, and original content. However, there may come a time when you want to cancel your Showmax subscription. Whether you’ve found another streaming service you prefer or you simply want to take a break from streaming, this step-by-step guide will help you cancel your Showmax subscription online.

Step 1: Go to the Showmax Website

To begin the cancellation process, open your preferred web browser and go to the Showmax website. You can access it by typing “” into your browser’s address bar. Make sure you are connected to the internet.

Step 2: Login to your Showmax Account

Once you are on the Showmax website’s homepage, click on the “Login” button located in the upper right corner. You will be prompted to enter your Showmax account credentials, which typically include your email address and password. Enter the required information and click “Log In.”

Step 3: Access Your Account Settings

After successfully logging in, you will be directed to your Showmax account dashboard. To access your account settings, look for your username or profile icon at the top of the page. Click on it to reveal a dropdown menu.

Step 4: Click on “My Account”

From the dropdown menu, click on the option that says “My Account.” This will take you to a page where you can manage various aspects of your Showmax account.

Step 5: Manage Your Subscription

On the “My Account” page, locate and click on the “Manage Subscription” option. This is where you can make changes to your subscription, including cancellation.

Step 6: Cancel Your Subscription

After clicking “Manage Subscription,” you will be taken to a page with information about your current subscription status and options. Look for the “Cancel Subscription” button, which is typically prominently displayed. Click on it to proceed with the cancellation process.

Step 7: Confirm Cancellation

Showmax may ask you to confirm your decision to cancel your subscription. This step is crucial to avoid accidental cancellations. Review the information on the confirmation page and click the “Confirm” or “Yes, Cancel” button to finalize the cancellation.

Tips and Important Information:

  • Cancellation Date: Keep in mind that your subscription will remain active until the end of your current billing cycle. You won’t lose access to Showmax immediately upon canceling.
  • Payment Method: If you subscribed through a third-party platform like Apple App Store or Google Play Store, you might need to cancel your subscription through that platform instead.
  • Billing Information: Double-check your billing information to ensure there are no outstanding payments or issues that could hinder the cancellation process.
  • Cancellation Email: After successfully canceling your subscription, you should receive a confirmation email from Showmax. Keep this email for your records.

Example: Let’s say you’ve been enjoying Showmax for a while, but you decide it’s time to cancel. You follow the steps outlined above, and after confirming the cancellation, you receive an email from Showmax stating that your subscription will remain active until the end of the current billing cycle. This means you can continue enjoying Showmax content until that date without incurring additional charges.

Canceling your Showmax subscription online is a straightforward process that can be done in just a few simple steps. Remember to review your billing details, confirm your cancellation, and keep track of your subscription’s end date. Whether you’re looking to take a break or explore other streaming options, this guide should help you cancel your Showmax subscription hassle-free.

How To Cancel Showmax Subscription Via Live Chat?

Showmax is a popular streaming service, but there may come a time when you need to cancel your subscription. One of the most effective ways to do this is via live chat with their customer service team. In this step-by-step guide, we will walk you through the process of canceling your Showmax subscription via live chat, with helpful tips and examples along the way.

Step 1: Go to the Showmax Help Page

  • Open your web browser and navigate to the official Showmax website.
  • Look for the “Help” or “Support” section on the website. Usually, you can find this in the website’s menu or footer.

Step 2: Access the Live Chat Option

  • Once you are on the Showmax Help Page, keep an eye out for the live chat pop-up menu. This typically appears at the bottom of the screen. It might look like a chat bubble icon or a message box, depending on their website’s design.

Example: You can identify the live chat option by a small chat bubble icon in the lower-right corner of the screen.

Step 3: Start the Live Chat

  • Click on the live chat pop-up to initiate the chat.
  • You will be prompted to enter your “Name” and “Email Address” before you can start the chat. This information helps the customer service team identify you and assist you effectively.

Example: Enter your name as “John Smith” and your email address as “[email protected].”

Step 4: Inform the Customer Service Team

  • Once the chat has started, you will be connected to a Showmax customer service representative.
  • Politely inform the representative that you want to cancel your Showmax subscription.

Example: “Hello, I would like to cancel my Showmax subscription.”

Step 5: Follow the Customer Service Guidance

  • The customer service team will guide you through the cancellation process.
  • They may ask you to confirm some account details or provide additional information for security purposes.
  • Be prepared to answer any questions they may have to verify your identity.


  • Be Patient: Sometimes, there may be a queue for live chat support. Be patient and wait for your turn.
  • Keep Information Handy: Have your Showmax account information, such as your account email and any subscription details, readily available. This will expedite the process.
  • Confirm Cancellation: Before ending the chat, make sure to confirm with the representative that your subscription has been successfully canceled. Ask for a confirmation email if necessary.
  • Check Your Billing: After cancellation, monitor your billing statement to ensure that you are no longer being charged for Showmax.

Canceling your Showmax subscription via live chat is a straightforward process that allows you to interact with the customer service team directly. Remember to be polite and provide the necessary information to expedite the cancellation. Once you’ve successfully canceled your subscription, you can explore other streaming options or reactivate your Showmax account whenever you wish.

How to Cancel Showmax Subscription on iPhone?

Showmax is a popular streaming service that offers a wide range of movies and TV shows. If you’ve decided to cancel your Showmax subscription on your iPhone, this step-by-step guide will walk you through the process. Whether you’re looking to save some money or simply want to take a break from the service, we’ve got you covered.

Step 1: Open the iPhone Settings

To start the cancellation process, open the “Settings” app on your iPhone. This app icon looks like a gear or cogwheel and is usually found on your home screen.

Step 2: Tap on your Apple ID from the top

In the settings menu, you’ll find your name or Apple ID at the top. Tap on it to access your Apple ID settings.

Step 3: Select the “Subscriptions” section

Scroll down the Apple ID settings page until you see the “Subscriptions” option. This is where you manage all your active subscriptions, including your Showmax subscription.

Step 4: Select Showmax Subscription from the list

In the “Subscriptions” section, you’ll see a list of all your active subscriptions. Look for “Showmax” in the list and tap on it to access the subscription details.

Step 5: Tap on the “Cancel Subscription” button

Once you’re on the Showmax subscription page, you’ll see several options. Locate and tap on the “Cancel Subscription” button.

Important Tips:

  • Be aware of your billing cycle: When you cancel your Showmax subscription, it will remain active until the end of the current billing cycle. You will not receive a refund for the unused portion of your subscription.
  • Check for any pending payments: Make sure you’ve cleared any pending payments associated with your Showmax account to avoid interruptions during the cancellation process.
  • Consider downgrading your plan: If you’re canceling your subscription due to cost concerns, consider downgrading your Showmax plan instead. This may offer a more budget-friendly option while still giving you access to the service.
  • Keep an eye on confirmation emails: After canceling your subscription, you should receive a confirmation email from Apple. Make sure to check your inbox and spam folder for this email to ensure your cancellation was successful.
  • Save your login credentials: If you plan to return to Showmax in the future, save your login credentials or consider taking screenshots of your subscription settings for reference.

Example: Let’s say you’ve been using Showmax’s Premium plan, which offers HD streaming on multiple devices, but you’ve decided to cancel your subscription due to budget constraints.

  • You open your iPhone settings.
  • Tap on your Apple ID at the top.
  • Scroll down to the “Subscriptions” section.
  • Select “Showmax” from the list.
  • Tap on the “Cancel Subscription” button.
  • Follow the prompts to confirm your cancellation.

Canceling your Showmax subscription on your iPhone is a straightforward process. Just remember to take note of your billing cycle, clear any pending payments, and consider alternative options before making your final decision. By following these steps and tips, you can easily manage your Showmax subscription on your iPhone.

FAQs about How To Cancel Showmax Subscription?

1. How do I cancel my Showmax subscription online?

You can easily cancel your Showmax subscription online by following these steps:

  • Log into your Showmax account at
  • Click on “My Account.”
  • Select “Manage Subscription.”
  • Choose the option to cancel your subscription.

Example: Suppose you signed up for Showmax but no longer want to continue your subscription. You can follow these steps to cancel it online.

Important Tips:

  • Ensure you are logged into the correct Showmax account.
  • Review the cancellation terms and any potential fees before confirming.

2. How do I remove a payment method from Showmax?

To remove a payment method from your Showmax account, here’s what you need to do:

  • Go to and sign in.
  • Click on “My Account.”
  • Select “Manage Subscription.”
  • Cancel the existing payment method.

Example: If you’ve added a credit card to your Showmax account for payments but wish to change it or remove it, these steps will guide you.

Important Tips:

  • Ensure you have an alternative payment method set up if necessary.
  • Confirm the removal of the payment method to avoid unexpected charges.

3. How do I deactivate my Showmax device?

To deactivate a device from your Showmax account, follow these instructions:

  • Launch the Showmax app on your phone or tablet.
  • Select your Showmax profile at the top left corner.
  • Tap on “My Account.”
  • Choose “My Devices” to view registered devices.
  • Tap the cross symbol to remove a device.

Example: If you’ve reached the device limit on your Showmax account and want to free up a spot for a new device, you can use these steps to deactivate an old one.

Important Tips:

  • Be cautious when removing devices, as it may affect the access of others sharing your account.
  • Consider managing device access regularly to maintain security.

4. How much is Showmax’s monthly fee?

Showmax offers a range of subscription plans to cater to different preferences and budgets. The starting price for Showmax subscriptions is just R39 per month.

Example: You’re interested in subscribing to Showmax and want to know the monthly cost options available.

Important Tips:

  • Visit the official Showmax website to explore all available subscription plans and their features.
  • Check for any promotions or discounts that may be applicable at the time of signing up.

These FAQs provide guidance on common actions related to Showmax subscriptions and account management, ensuring users can easily navigate the platform and make informed decisions.