How To Cancel Zwift Membership? A Step-by-Step Guide!

How To Cancel Zwift Membership? Are you feeling a little lost in the virtual world of Zwift, but you’re not quite sure how to hit the brakes on your membership? You’re not alone. Canceling a Zwift Membership may seem like a labyrinthine task, but fret not! We’ve got your back. In this comprehensive guide, we’ll walk you through the exact steps to cancel your Zwift Membership hassle-free. So, if you’ve been pondering the words “Cancel Zwift Membership” lately, you’re in the right place.

How To Cancel Zwift Membership Order


Zwift has revolutionized the way we experience indoor cycling and running, offering a virtual playground for fitness enthusiasts worldwide. But circumstances change, and so do our preferences. Whether you’re transitioning to a new fitness routine, taking a break, or simply exploring other options, understanding how to cancel your Zwift Membership is essential. We understand that the process might seem daunting at first, but with our guidance, you’ll be navigating it like a pro in no time.

Picture this: the freedom to manage your Zwift Membership effortlessly, without the stress of endless clicks and confusing instructions. That’s the goal we’re here to help you achieve. By the end of this article, you’ll not only have a crystal-clear understanding of how to cancel your Zwift Membership but also the confidence to do it on your terms. No more frustration or uncertainty. Just a straightforward path to membership cancellation, whenever you’re ready.

So, if you’re ready to regain control of your membership and learn the ropes of Zwift Membership cancellation, read on. We’re about to unveil the secrets to a seamless exit from the world of virtual training. It’s time to take action and embark on this journey with us.

How to Cancel Your Zwift Membership?

Zwift is a popular platform for indoor cycling and running, but there may come a time when you need to cancel your membership. Whether you’re taking a break from your workouts or no longer wish to use the service, canceling your Zwift membership is a straightforward process. In this step-by-step guide, we’ll walk you through the process of canceling your Zwift Membership, and we’ll also address common questions about data retention and reactivation.

Step 1: Log In to Your Zwift Account

  • Open your web browser and navigate to the Zwift website (
  • Log in to your Zwift account using your username and password.

Step 2: Access the Membership Options

  • Once you are logged in, you will be on the Zwift dashboard. At the top of the screen, locate the “Membership” option in the navigation menu.
  • Click on “Membership” to access your membership settings.

Step 3: Choose a Reason for Cancellation

  • In the membership settings, you will see an option to cancel your membership. Click on it.
  • You will be prompted to select a reason for canceling your membership from a list of options. This information helps Zwift understand why you are canceling, but you can choose the reason that best fits your situation.

Step 4: Confirm the Cancellation

  • After selecting a cancellation reason, you will see a “Cancel Membership” button. Click on it to proceed with the cancellation.
  • Zwift may ask you to confirm your decision to cancel. Follow the on-screen instructions to confirm the cancellation.

What Happens to Your Data After Canceling?

One of the common concerns when canceling a Zwift membership is whether your data will be saved. The good news is that your data will be preserved even after you cancel your membership.

Data Preservation: When you cancel your Zwift Membership, your subscription will continue until the end of the current billing cycle. During this time, all your progress, including completed rides, earned points, completed workout rounds, followers, and your following list, will be saved.

Reactivating Your Subscription

If you decide to return to Zwift in the future, you can reactivate your subscription. When you do so, your previous progress will be waiting for you, and you can pick up where you left off.

Reactivation Process: To reactivate your subscription, simply log in to your Zwift account and resubscribe. Your monthly billing cycle will resume from the date of reactivation, and all your saved progress will be accessible.

Remember that Zwift may update its cancellation and reactivation process over time, so it’s a good idea to check their official website or contact their customer support if you have any specific questions or concerns about your account.

By following these steps, you can easily cancel your Zwift Membership while ensuring that your hard-earned progress and data remain intact for your future fitness adventures. Happy Zwifting!

How to Cancel Zwift Subscription on iPhone?

If you’ve been using Zwift and decided that it’s time to cancel your subscription, whether for financial reasons or simply because you’re taking a break from indoor cycling, this step-by-step guide will walk you through the process of canceling your Zwift subscription on your iPhone. Zwift subscriptions purchased through iTunes can be managed directly from your Apple ID settings. Follow these steps to cancel your Zwift Subscription hassle-free.

Important Tip: Before proceeding, ensure that you have access to the Apple ID that was used to purchase the Zwift Subscription, as you will need it to make any changes.

Note: This guide assumes you have the latest iOS version on your iPhone.

Step 1: Open iPhone Settings

First, unlock your iPhone and locate the “Settings” app, which typically looks like a gear icon. Tap to open it.

Step 2: Click on your Name or Apple ID

In the Settings menu, scroll down and find your name or Apple ID at the top of the screen. Tap on it to access your Apple ID settings.

Step 3: Select Subscriptions

Scroll down on the Apple ID page until you find “Subscriptions” and tap on it. This is where you can manage all your app subscriptions, including your Zwift Subscription.

Step 4: Choose The Zwift Subscription

Under the “Active” section, you will see a list of all your active subscriptions. Find “Zwift” in the list and tap on it to access its settings.

Step 5: Tap on Cancel Subscription

Once you’re in the Zwift Subscription settings, scroll down until you see the “Cancel Subscription” option. Tap on it to initiate the cancellation process.

Step 6: Confirm Cancellation

A confirmation screen will appear, asking you to confirm the cancellation. Read through the information provided carefully. You can also select a reason for canceling if you wish. When you’re ready, tap “Confirm” to proceed with the cancellation.

Step 7: Confirmation of Cancellation

You will receive a confirmation message indicating that your Zwift Subscription has been canceled. You will still have access to Zwift until the current subscription period expires.

Additional Tips:

  • Remember that canceling your subscription will not refund any fees already paid. It will only prevent future charges.
  • If you wish to resubscribe to Zwift in the future, you can easily do so through the App Store.
  • Keep track of your subscription renewal dates to avoid unwanted charges.

Canceling your Zwift Subscription on your iPhone is a straightforward process when you follow these steps. By managing your subscriptions through your Apple ID settings, you can easily make changes and take control of your financial commitments. Whether you’re taking a break or no longer need the service, you can always come back to Zwift whenever you’re ready.

How to Delete Your Zwift Account?

If you’ve decided to part ways with Zwift and want to delete your account, it’s important to understand that this action is irreversible and will remove all your data, including progress and subscription. This guide will walk you through the process of deleting your Zwift account, ensuring you follow the necessary steps correctly.

Important Note: Before proceeding, make sure you are certain about deleting your Zwift account, as this action cannot be undone. Once deleted, you will lose all your progress, financial information, and any device-related data associated with your account. If you ever decide to return to Zwift in the future, you will need to create a new account and start from scratch.

Step 1: Access the Zwift Account Deletion Page

To begin the account deletion process, follow these steps:

  • Open Your Web Browser: Launch your preferred web browser and navigate to the Zwift website at
  • Login to Your Zwift Account: If you are not already logged in, enter your Zwift credentials (username and password) to access your account.
  • Visit the Deletion Page: In your web browser’s address bar, type or paste the following URL: and press Enter.

Step 2: Begin the Deletion Process

Once you have reached the Zwift Account Deletion Page, you will need to initiate the deletion process:

  • Verify Your Identity: Zwift will ask you to confirm your identity. This is typically done by re-entering your password or providing additional authentication information. Follow the on-screen prompts to verify your identity.
  • Review Deletion Terms: Before proceeding, take a moment to review the terms and conditions of the account deletion. Ensure you understand that all your data will be permanently deleted.
  • Click “Delete Account”: After confirming your identity and reviewing the terms, click the “Delete Account” button. This action will initiate the account deletion process.

Step 3: Confirm Deletion

  • Final Confirmation: Zwift will display a final confirmation message to ensure you are certain about deleting your account. This is your last chance to change your mind.
  • Click “Confirm”: If you are certain about deleting your Zwift account, click the “Confirm” button to proceed. If you have any doubts, click “Cancel” to abort the process.

Step 4: Account Deletion Complete

  • Confirmation Email: You will receive a confirmation email from Zwift indicating that your account deletion request has been received. This email serves as a record of your request.
  • Wait for Deletion: According to Zwift’s Privacy Policy, they will delete your account registration, financial information, and device information, along with any associated data, within 30 days of the deletion request.

Deleting your Zwift account is a straightforward process, but it’s important to be aware of the permanent consequences. Make sure you are ready to lose all your progress and data before proceeding. If you ever decide to return to Zwift in the future, you’ll need to create a new account and start from scratch. Always exercise caution and double-check your decision before confirming the deletion.

How to Initiate a Return for Your Zwift Order?

Sometimes, after making a purchase from Zwift, you may realize that the product doesn’t meet your expectations or requirements. While you cannot cancel an order once it’s placed, Zwift offers a return policy that allows you to return a product within 30 days of receiving it. In this step-by-step guide, we’ll walk you through the process of initiating a return for your Zwift order.

Step 1: Visit the Zwift Website

To begin the return process, open your web browser and visit the official Zwift website (

Step 2: Access the Order Return Page

Once you’re on the Zwift website, log in to your Zwift account if you haven’t already. Then, follow these steps to access the Order Return Page:

  • Click on your profile icon or username, typically located in the upper-right corner of the website. This will open a dropdown menu.
  • Look for an option related to your orders or purchases. The wording may vary, but it’s usually labeled as “Order History” or “My Orders.”
  • Click on “Order History” or the equivalent option to access your order history.

Step 3: Locate the Order You Want to Return

In your order history, locate the specific order that you wish to return. This should be the order for the product you want to send back.

Step 4: Click on the Order

Click on the order you want to return. This action will open a detailed view of the order, including information about the products within it.

Step 5: Initiate the Return Process

Once you’re viewing the details of your order, you should find a link or button that allows you to initiate the return process. The exact wording and placement may vary, but it is usually something like “Initiate Return” or “Return Items.”

Step 6: Engage in a Live Chat

When you click on the return link or button, a live chat window will typically appear on your screen. Follow these steps to proceed:

  • Type in the chatbox that you’d like to return the order. Be concise and clear in your message.
  • A customer service representative will join the chat to assist you. They may ask you some questions related to your product, such as the reason for the return, order number, and other relevant details.
  • Provide the requested information promptly and accurately. This will help expedite the return process.

Step 7: Follow Instructions for Return

The customer service representative will guide you through the return process. They will provide you with instructions on how to package and send back the product. Be sure to follow these instructions carefully to ensure a smooth return.

Tips for a Successful Return:

  • Keep your order number handy as it will be requested during the return process.
  • Be honest and specific when explaining your reason for returning the product. This information can help Zwift improve its products and services.
  • Review Zwift’s return policy on their website to understand any specific terms and conditions that may apply to your return.
  • Keep all packaging and accessories in good condition, as you may need to return the product in its original state.

While you can’t cancel a Zwift order once it’s placed, you can initiate a return within 30 days of receiving the product if it doesn’t meet your expectations. Follow the steps outlined in this guide to start the return process and ensure a hassle-free return experience. Remember to communicate clearly with Zwift’s customer service representatives to expedite the process and get the resolution you desire.

FAQs about How To Cancel Zwift Membership?

1. How do I cancel my Zwift direct debit?

Answer: To cancel your Zwift direct debit, follow these steps:

  • Go to and, if necessary, sign in.
  • Select a cancellation reason from the drop-down menu.
  • Then, select “CANCEL MEMBERSHIP.”

Additional Information: Canceling your Zwift membership won’t erase any in-game progress, such as unlocked jerseys, bikes, and levels. Your achievements and items will remain saved on your account. Source

Example: You want to cancel your Zwift membership because you’re no longer using it regularly. Follow the steps above to cancel it without losing your in-game progress.

2. Can you pause Zwift membership?

Answer: Yes, with a monthly membership, you can pause your Zwift subscription during months when you’re not planning to use it. For instance, if you only use Zwift during the winter, you can pause your membership during the warmer months and reactivate it later.

Additional Information: Pausing your membership is a convenient option for seasonal users to save on subscription fees. It allows you to maintain your account without being charged during inactive periods. Source

Example: You’re an occasional Zwift user and want to save on membership costs during the summer. You can pause your membership and resume it when you’re ready to use Zwift again.

3. How do I resign from Zwift?

Answer: If you want to take a break from Zwift for 1-8 weeks, you can pause your membership. Follow these steps to resign or pause your membership:

  • Go to and, if necessary, sign in.
  • Select a cancellation reason from the drop-down menu.
  • Then, select “CANCEL MEMBERSHIP.”

Additional Information: Pausing your membership is a temporary solution for short breaks, while canceling is for more extended periods of non-use. Both options ensure you can return to Zwift with your progress intact. Source

Example: You’re going on vacation for a month and won’t be using Zwift during that time. You can follow these steps to pause your membership until you return.

4. How do I close Zwift?

Answer: To fully exit the Zwift app and release connections, follow these steps:

  • Bring up the Recent Items/Recent Apps list on your device.
  • Swipe the Zwift application right or left to remove it from the list.

Additional Information: Exiting the app properly ensures that Zwift is not running in the background, conserving battery and preventing any unintended data usage. Source

Example: You’ve finished your Zwift session and want to close the app on your Android device. Follow these steps to ensure it’s completely closed and not using system resources.