How To Cancel Intelius? – Canceling a subscription can often feel daunting, especially when dealing with services like Intelius, which offers a wide range of online people search tools and background checks. This guide aims to provide a detailed walkthrough of the cancellation process, ensuring you can end your subscription hassle-free. Below, we explore the steps for cancellation, important considerations, and tips for a smooth experience.
How To Cancel Intelius?
There are two primary ways to cancel your subscription with Intelius: online via their website and over the phone by contacting their customer support team. Canceling your Intelius subscription online is straightforward. Follow these steps:
Step 1: Log in to Your Intelius Account
Visit the official Intelius website and log in using your username and password.
Step 2: Access the Account Settings
Once logged in, navigate to the top-right corner of the homepage. Hover your cursor over the “My Account” option.
Step 3: Select Membership Settings
In the drop-down menu that appears, click on “Membership Settings” to view the details of your active subscriptions.
Step 4: Cancel the Subscription
Under the relevant subscription, look for the option labeled “Cancel Subscription”. Click on it and follow any on-screen prompts to confirm your cancellation.
Important Considerations When Canceling
Before canceling your Intelius subscription, it’s crucial to keep a few key points in mind:
- Cancellation Policy: Familiarize yourself with Intelius’ cancellation terms, which can be found in their Terms of Service or FAQs. This ensures you understand any potential fees or conditions associated with canceling.
- Offers During Cancellation During the cancellation process, Intelius may offer you alternatives such as:
- A reduced subscription rate.
- A pause on your account for a specific period. Evaluate these options carefully before making a final decision.
- Billing Cycle: Canceling your subscription does not necessarily mean an immediate stop to services. Depending on the billing cycle, you may retain access until the current subscription period ends.
- Document Everything: Whether canceling online or via phone, it’s a good idea to document the process. Save any emails, screenshots, or reference numbers provided during the cancellation.
FAQs About Canceling Intelius Subscriptions
1. Will I Be Charged a Cancellation Fee?
Intelius generally does not impose a cancellation fee; however, it’s essential to review their cancellation policy to confirm this.
2. Can I Reactivate My Subscription Later?
Yes, you can usually reactivate your subscription by logging into your Intelius account and selecting a new plan.
3. What Happens to My Data After Cancellation?
Intelius retains user data in accordance with their privacy policy. If you wish to have your data deleted, consider submitting a formal request under applicable data protection laws.
4. Can I Cancel Through Email?
Intelius does not currently offer cancellation via email. The most reliable methods are online through their website or by phone.
Tips for a Smooth Cancellation Process
- Plan Ahead: Avoid waiting until the last minute to cancel, especially if your billing date is near. Start the process at least a few days in advance to prevent unintended charges.
- Review Alternative Plans: If you’re canceling due to cost, inquire about alternative plans or promotions that may better suit your budget.
- Monitor Your Bank Statements: After canceling, check your bank statements to ensure no further charges are made. If you notice any discrepancies, contact Intelius customer support immediately.
- Understand Trial Periods: If you signed up for a free trial, make sure to cancel before the trial ends to avoid being charged for a full subscription.
Canceling your Intelius subscription doesn’t have to be a stressful experience. By following the steps outlined above and keeping important considerations in mind, you can confidently manage your subscription and avoid unwanted charges. Whether you choose to cancel online or via phone, always ensure you receive confirmation and keep records of the process for future reference.
If you have further questions or encounter any issues during cancellation, don’t hesitate to contact Intelius customer support for assistance.