Grahamfordc.com – Smile Direct Club is a company that creates custom-made invisible aligners and provides them to customers around the world. The company offers a convenient way to straighten teeth without the need to visit a dental office. However, if you’ve decided that Smile Direct Club is not the right fit for you, you can easily cancel your subscription.
How to Cancel Smile Direct Club Membership
Canceling your Smile Direct Club membership is easy and can be done in a few simple steps.
Step 1: Contact Customer Service
The first step to canceling your Smile Direct Club membership is to contact the company’s customer service department. You can do this by calling the customer service number or by sending an email. You will need to provide your name and membership number. The customer service representative will then be able to help you cancel your membership.
Step 2: Return Your Aligners
If you have any unused aligners, you will need to return them to Smile Direct Club. You can either mail them back or drop them off at a local Smile Shop. You will need to provide your name and membership number and you may also be asked to provide proof of purchase. Once the aligners have been received, you will be refunded for the cost of the aligners.
Step 3: Cancel Your Subscription
Once you have contacted customer service and returned any unused aligners, you will need to cancel your subscription. You can do this by logging into your account and selecting the “Cancel Subscription” option. You will then be asked to confirm that you want to cancel your subscription and you will receive a confirmation email.
FAQs
1. How do I cancel my Smile Direct Club subscription?
To cancel your Smile Direct Club subscription, you will need to contact customer service and return any unused aligners. You can then cancel your subscription by logging into your account and selecting the “Cancel Subscription” option.
2. Is there a fee to cancel my Smile Direct Club subscription?
No, there is no fee to cancel your Smile Direct Club subscription. However, you may be charged a restocking fee if you return any unused aligners.
3. Can I reactivate my Smile Direct Club membership?
Yes, you can reactivate your Smile Direct Club membership at any time. You will need to contact customer service and provide your name and membership number to reactivate your membership.
4. Can I get a refund if I cancel my Smile Direct Club subscription?
Yes, you can get a refund if you cancel your Smile Direct Club subscription. You will need to return any unused aligners and you will be refunded for the cost of the aligners.