How To Cancel Pura Subscription? Are you a Pura enthusiast who once embraced the convenience and luxury of their subscription service but now finds it’s time to part ways? You’re not alone! Many Pura users reach a point where they decide to cancel their subscription for various reasons, be it changing preferences or tightening budgets. If you’re in this situation and wondering how to cancel your Pura Subscription, you’ve come to the right place.
In this comprehensive guide, we’ll walk you through the entire process of canceling your Pura Subscription, ensuring a seamless experience. Whether you’re a long-time subscriber or just signed up recently, we’ll provide step-by-step instructions to help you bid farewell to your Pura Subscription without the hassle.
So, if the thought of canceling your Pura Subscription has been on your mind, keep reading to discover how you can do it effortlessly, reclaim control over your subscription, and make informed decisions about your Pura experience. Let’s dive in and explore the simple steps to bid adieu to your Pura Subscription.
How to Cancel Pura Subscription?
Canceling a subscription service can sometimes be a hassle, but if you’re looking to cancel your Pura subscription, you’re in luck. The process is straightforward, and we’ve broken it down into easy-to-follow steps to ensure you can complete the cancellation without any issues. Here’s your step-by-step guide on how to cancel your Pura subscription:
Step 1: Open the Pura App
Start by finding the Pura app on your device. It’s the first gateway to manage your subscriptions. Once you locate it, tap on the icon to launch the app.
Step 2: Log In to Your Account
Access the service by logging into your account. Make sure you log in with the credentials associated with your subscription you intend to cancel to avoid any mix-up.
Step 3: Navigate to the Deliveries Section
Within the app, find and tap on the ‘Deliveries’ tab. This section will display all the current and upcoming delivery details related to your subscription.
Step 4: Tap the Menu Icon
Look for the three-dot icon at the top right corner of your screen in the Deliveries tab. Tapping on this will open up a menu with more options – it’s the key to finding the cancellation page.
Step 5: Verify Your Subscription Details
Before you cancel, make sure you’re canceling the correct items. Review the options listed on the screen to ensure they correspond to the fragrances you no longer wish to receive.
Step 6: Recheck and Proceed
Double-check your selection to ensure accuracy. Once you’re certain, press the ‘Next’ option to move forward with the cancellation process.
Step 7: Provide Feedback (Optional)
If prompted, you can give a reason for canceling your subscription. While this step is optional, providing feedback can help Pura enhance their service for other users.
Step 8: Confirm Cancellation
Finalize the process by tapping the ‘Confirm’ button. This action should unregister you from the service for the selected fragrances.
Step 9: Close and Verify
After confirming, close out of the cancellation window by clicking the ‘Close’ button. To put your mind at ease, it’s wise to verify the cancellation.
Step 10: Check Your Subscription Status
To make sure your subscription is indeed canceled, head back to the ‘Subscriptions’ section. There should be no active subscription corresponding to the items you intended to cancel.
And that’s it! You’ve successfully canceled your Pura subscription. If you experience any trouble or have any questions, Pura’s customer service is typically just a few taps away within the app or through their contact page on the Pura website. Remember, it’s always good practice to keep an eye on your email for a confirmation message regarding the cancellation for your own records.
How to Contact Pura Customer Service?
If you’ve encountered any issues or have questions about your Pura subscription or order, getting in touch with their customer service is a straightforward process. Pura offers multiple contact options to cater to your specific needs. In this step-by-step guide, we’ll walk you through the process of reaching out to Pura’s customer support, complete with examples and important tips.
Step 1: Prepare Your Information
Before you contact Pura customer service, gather all the relevant information you might need. This includes your order number, subscription details, and a clear description of the issue or question you have. Having this information on hand will help expedite the process.
Step 2: Contact Pura Customer Service via Phone
Example: Let’s say you’ve encountered an issue with your recent Pura order and want to speak to a customer support representative.
- Grab your phone and dial the Pura customer service number: 385 273 0262.
- Wait for the call to connect, and you’ll be greeted by one of their customer support representatives.
- Clearly explain your issue or query to the representative, providing all the necessary details.
- Pura’s customer service operates on weekdays (Monday to Friday) from 8 am to 5 pm MST. Ensure you call during these hours for assistance.
Important Tip: Be patient and polite when speaking with the customer service representative. They are there to help you, and a respectful tone can go a long way in resolving your issue efficiently.
Step 3: Contact Pura Customer Service via Email
Example: Let’s say you prefer communicating in writing or outside of regular business hours.
- Compose an email addressing your concerns and questions. Include your order number, subscription details, and any relevant personal information.
- Make sure to clearly state the issue in the subject line to expedite the response.
- Send your email to the official Pura customer service address: [email protected].
- Expect a response from Pura’s customer service team shortly after they review your email.
Important Tip: When writing your email, be concise and provide all necessary details upfront. This will help the customer service team understand your concern quickly and respond effectively.
Step 4: Contact Pura Customer Service via Live Chat
Example: Let’s say you want immediate assistance and prefer a live chat option.
- Go to the official Pura website.
- Navigate to the Contact Page, typically found in the website’s menu.
- Look for the live chat icon, usually located in the bottom right corner of the page.
- Click on the live chat icon to initiate a chat session with a Pura customer service agent.
- Explain your issue or question in the chat, providing any necessary information.
Important Tip: Live chat is an excellent option for quick answers and real-time support. Be sure to stay engaged in the chat session to make the most of this immediate communication method.
Contacting Pura customer service is easy and convenient, thanks to their multiple contact options. Whether you prefer speaking on the phone, sending an email, or engaging in a live chat, Pura’s customer support is there to assist you with any concerns or inquiries related to your subscription or order. Just remember to provide all necessary details and be courteous for a smooth customer service experience.
How to Change the Shipping Date of Your Pura Order?
If you’ve placed an order with Pura but need to adjust the shipping date, don’t worry; it’s a straightforward process. In this step-by-step guide, we’ll show you how to change the shipping date for your Pura order using the Pura app. With just a few simple steps, you can ensure that your Pura products arrive on a date that’s more convenient for you.
Important Tip: Make sure you have the Pura app installed on your device and that you’re logged in to your Pura account before you begin.
Step 1: Launch the Pura App and Log In
- Open the Pura app on your device. If you haven’t installed it yet, you can download it from your device’s app store.
- Log in to your Pura account using your credentials. This ensures that you have access to your order details.
Step 2: Access the Deliveries Tab
- Once you’re logged in, you’ll be on the app’s home screen. At the bottom of the screen, you’ll see several tabs. Tap on the “Deliveries” tab to proceed.
Step 3: Access Order Options
- In the “Deliveries” section, you’ll find a list of your upcoming orders. Locate the order for which you want to change the shipping date.
- At the top-right corner of the order card, you’ll see three dots (an ellipsis). Tap on these dots to access additional options for the order.
Step 4: Select “Edit Ship Date”
- After tapping the ellipsis, a menu will appear with various options. Look for the “Edit Ship Date” option and select it.
Step 5: Enter the New Ship Date
- A dialog box will appear, allowing you to input the new shipping date you desire. Use the date picker or enter the date manually.
- Double-check to ensure that you’ve entered the correct date. Changing the date here will determine when your order is shipped.
Step 6: Save Your Changes
- Once you’ve entered the new shipping date, click on the “Save” button. This action will confirm your selection and apply the changes to your order.
Step 7: Confirmation
- You should receive a confirmation message indicating that your changes have been saved successfully.
- Review your order details to ensure that the new shipping date has been updated as per your request.
Important Tip: It’s recommended to make changes to your shipping date well in advance of the original shipping date to allow for processing and preparation time.
Changing the shipping date of your Pura order is a simple process when using the Pura app. By following these step-by-step instructions, you can easily adjust the shipping date to better suit your schedule or preferences. Keep in mind that it’s always a good idea to double-check your changes and verify the updated shipping date on your order to ensure a smooth delivery experience.
How to Manage Pura Subscriptions?
Pura is a popular platform for fragrance enthusiasts, offering a convenient subscription service to keep your home smelling fresh. If you’re looking to manage your Pura subscriptions, whether it’s editing fragrances, canceling your subscription, or adjusting your delivery schedule, this step-by-step guide will walk you through the process.
Step 1: Access Your Pura Account
To manage your Pura subscriptions, you’ll need to log in to your Pura account. You can do this through their website or mobile application. If you haven’t already created an account, make sure to sign up using the same email address you used to subscribe to Pura.
Step 2: Navigate to Subscription Management
Once you’re logged in, locate the “Subscription Management” section. This is typically found in the account settings or profile menu. It may be labeled as “Manage Subscriptions” or something similar.
Step 3: Edit Fragrances
Before making changes to your existing subscription, consider exploring Pura’s wide range of fragrances. You might find new scents that pique your interest.
- Click on the “Edit Fragrances” option within the Subscription Management section.
- Here, you can browse and select different fragrances to replace your current selections.
- Add the new fragrances to your subscription by following the on-screen prompts.
- Review your choices and save your changes.
Step 4: Cancel Your Subscription
If you’ve decided to cancel your Pura subscription, follow these steps:
- In the Subscription Management section, locate the “Cancel Subscription” or similar option.
- Pura may ask for a reason for cancellation; provide your feedback if you wish.
- Confirm the cancellation when prompted. Be sure to read any cancellation terms or policies.
If you’re not sure whether you want to cancel permanently, some subscription services offer a “pause” or “skip” option that allows you to take a break without losing your subscription benefits.
Step 5: Change Delivery Schedule
To adjust your Pura subscription delivery schedule:
- Find the “Change Delivery Schedule” option within the Subscription Management section.
- Select the frequency and specific delivery dates that suit your preferences.
- Confirm the changes to update your delivery schedule.
Step 6: Review and Confirm
Before finalizing any changes to your Pura subscriptions, carefully review your selections. Ensure that you’ve selected the fragrances you want, made any necessary schedule adjustments, or canceled your subscription if that’s your decision.
Step 7: Save Changes
After confirming your changes, make sure to save them. This ensures that your subscription reflects your updated preferences.
Managing your Pura subscriptions is a straightforward process, thanks to their user-friendly website and application. Whether you’re looking to explore new scents, adjust your delivery schedule, or cancel your subscription, Pura provides you with the flexibility to customize your experience.
If you’ve decided to unsubscribe from Pura’s fragrances, remember that there are other subscription platforms like Scentbird, The Fragrance Club, Scent Trunk, and Scent Box. These platforms offer a variety of scents, allowing you to find the fragrance that best suits your preferences. Explore these alternatives to continue enjoying delightful fragrances in your home.
FAQs about How To Cancel Pura Subscription?
1. Can you cancel a Pura subscription at any time?
Yes, you can cancel your Pura subscription at any time without incurring any charges. Simply click the cancellation option in your account.
Example: Let’s say you’ve been subscribed to Pura for three months but want to stop. You can easily cancel your subscription with a single click, and you won’t be charged for canceling.
Important Tip: Make sure to review your subscription billing date to avoid any unexpected charges after canceling.
2. Can I pause my Pura subscription?
Absolutely! Pura allows you to pause your subscription temporarily. Whether you’re going on vacation, have surplus Pura products, or just need a break, you can put your subscription on hold and restart it whenever you’re ready.
Example: You’re going on a month-long vacation and won’t be needing any new Pura fragrances during that time. You can pause your subscription, ensuring you won’t receive any unwanted deliveries while you’re away.
Important Tip: Ensure you understand how long you can pause your subscription and any associated terms or conditions to avoid any surprises.
3. How do I change my Pura subscription frequency?
To modify the shipping frequency of your Pura subscription, follow these steps:
- Open the Pura app and go to the Deliveries tab.
- Click the Subscriptions tab at the top.
- Select “View Details” next to the fragrance you want to change.
- Choose the desired frequency for receiving the fragrance.
Example: Suppose you initially chose to receive a particular fragrance every month but now prefer it every two months. You can easily adjust the frequency following these steps in the app.
Important Tip: Keep an eye on your fragrance preferences and make changes as needed to suit your preferences.
4. How long is the Pura subscription term?
Your Pura subscription begins on the Subscription Billing Date and lasts for an Initial Subscription Period of 6 months. After that, it will automatically renew for successive 1-month periods unless you decide to cancel.
Example: If you signed up for a Pura subscription on May 1st, your initial 6-month period would extend until October 31st. Afterward, it will renew on a month-to-month basis unless you choose to cancel.
Important Tip: Be mindful of your subscription renewal dates and consider adjusting your subscription term if needed to align with your fragrance needs.