How To Cancel Hims Subscription? Are you currently subscribed to Hims but find yourself contemplating the need to cancel your subscription? Perhaps you’ve already made up your mind but are unsure about the steps involved in the Hims Subscription cancellation process. You’ve come to the right place! In this comprehensive guide, we’ll walk you through the straightforward steps to cancel your Hims Subscription with ease.
Before we dive into the nitty-gritty of the cancellation process, let’s explore why you might be considering canceling your Hims Subscription. Hims is a popular service that offers a range of products, from hair loss treatments to skincare solutions. While many subscribers have benefited from their offerings, circumstances change, and so do your needs. You may have found an alternative solution that better suits you or simply wish to pause your subscription temporarily. Whatever your reason, understanding how to cancel your Hims Subscription empowers you to regain control over your spending and preferences.
Knowledge is power, and knowing how to cancel your Hims Subscription gives you the freedom to make choices that align with your current lifestyle and needs. No one likes to deal with unexpected charges or unused subscriptions, and by the end of this guide, you’ll be equipped with the information necessary to make informed decisions about your Hims Subscription. So, if you’re ready to take charge and bid farewell to unwanted charges, let’s embark on this journey together.
To cancel your Hims Subscription hassle-free, all you need to do is follow our step-by-step guide. We’ll demystify the process and ensure that you can cancel your subscription without any frustration or confusion. Whether you’re on a monthly plan or have an annual subscription, our instructions will cater to your specific needs. So, without further ado, let’s jump into the process and help you regain control of your subscription – it’s easier than you might think!
Keep reading to discover the straightforward steps to cancel your Hims Subscription and put an end to unwanted charges. Let’s get started on your journey to subscription freedom!
How to Cancel Your Hims Subscription Online?
Hims is a popular online subscription service for health and wellness products. If you’ve decided to cancel your Hims subscription, this step-by-step guide will walk you through the process. Please note that not all residents may have access to the cancellation option on the website, so we’ll also explore an alternative method.
Step 1: Access the Hims Website
Open a web browser on your device and navigate to the official Hims website (https://www.forhims.com/).
Step 2: Log In to Your Account
Log in to your Hims account using your registered email address and password.
Step 3: Access Your Account Settings
Once logged in, you will be on the homepage. Look for the Menu icon, typically located at the top right corner of the page (it often looks like three horizontal lines). Click on this icon to access the menu.
Step 4: Navigate to the “Account” Section
In the menu, you’ll find various options. Select the “Account” option from the black sidebar.
Step 5: Locate Your Subscriptions
In the “Account” section, you should see a list of options related to your account settings. Look for the “Subscription” option; it is typically located at the top of the tab. Click on it to access your active subscriptions.
Step 6: Choose the Subscription to Cancel
You will now see a list of all your active subscriptions. Scroll through the list and find the subscription you wish to cancel.
Step 7: Manage Your Subscription
Once you’ve located the subscription you want to cancel, click on the “Manage” button associated with that subscription. This action will direct you to the Subscription Details page.
Step 8: Get Help and Cancel
On the Subscription Details page, you’ll find an option to “Get Help.” Click on this option, which will open a drop-down menu.
Step 9: Cancel Your Subscription
In the drop-down menu, you should see the option to “Cancel Subscription.” Select this option.
Step 10: Follow the Cancellation Process
Follow the on-screen instructions to complete the cancellation process. The exact steps may vary depending on your subscription and account details. Be sure to read and follow each step carefully.
Important Tips and Notes:
- Alternative Method: If you cannot find the cancellation option for your subscription on the website, you may need to contact Hims customer support for assistance in canceling your subscription.
- Subscription Details: Before canceling, review your subscription details to ensure you are canceling the correct subscription.
- Billing Date: Be aware of your billing cycle; canceling your subscription may not result in an immediate refund, and you may still receive the product for the duration of your current billing cycle.
- Keep Confirmation: After successfully canceling your subscription, save any confirmation emails or messages you receive from Hims as proof of cancellation.
- Contact Customer Support: If you encounter any issues or have questions during the cancellation process, don’t hesitate to contact Hims customer support for assistance.
In conclusion, canceling your Hims subscription online can be a straightforward process by following the steps outlined above. However, if the cancellation option is not available to you on the website, reach out to their customer support for further assistance.
How to Cancel Your Hims Subscription Over the Phone?
If you’ve decided to cancel your subscription with Hims and prefer speaking to a customer support representative over the phone, you’re in the right place. In this step-by-step guide, we will walk you through the process of canceling your Hims subscription over the phone, providing important tips and additional information along the way.
Step 1: Gather Your Information
Before you make the call, gather all the necessary information related to your Hims subscription. This will help streamline the process and ensure that your subscription is canceled without any complications. You will typically need:
- Your Hims account details, including your username or email address.
- Your subscription details, such as the product or service you are subscribed to and the billing information.
- A valid reason for canceling your subscription (optional but may be asked for).
Step 2: Find the Customer Support Number
The primary contact number for Hims customer support is 800-368-0038. It’s important to note that their phone support operates throughout the week from 5 a.m. to 8 p.m. PST. You can call them at any time within this specified window.
Step 3: Make the Phone Call
Dial the provided customer support number, and you will be connected to a Hims customer support representative. Follow these tips for a smooth call:
- Be patient: Wait for the representative to pick up, as you may be placed on hold during busy times.
- Be prepared: Have your subscription and account information ready to provide when requested.
- Be polite and clear: When you speak to the representative, clearly state your intention to cancel your subscription and, if asked, provide a valid reason for your decision.
Step 4: Communicate Your Request
Once you are connected to a representative, explain that you want to cancel your Hims subscription. Here’s an example of how you can phrase your request:
“Hello, I would like to cancel my Hims subscription. My account information is [provide your account details], and the reason for canceling is [explain your reason, if asked].”
Step 5: Verification and Confirmation
The customer support representative will likely ask you to verify your identity and provide the necessary subscription details for security purposes. Cooperate with them and provide accurate information.
Once your identity is confirmed and the required details are provided, the representative will initiate the cancellation process. They may also provide you with a confirmation number or email to verify that your subscription has been canceled.
Step 6: Follow-Up and Documentation
After the call, it’s advisable to document the cancellation details, including the date and time of the call, the name of the representative you spoke with (if provided), and any confirmation information you received. This documentation can be helpful if any issues arise in the future.
Important Tips:
- Be prepared for a possible retention offer: Sometimes, customer support representatives may offer you incentives to keep your subscription. If you’re firm in your decision to cancel, politely decline any offers that do not align with your goals.
- Keep an eye on your billing: Make sure to check your bank or credit card statements in the following billing cycle to ensure that your subscription has indeed been canceled and you are not being charged.
By following these steps and tips, canceling your Hims subscription over the phone should be a straightforward process. Remember to stay patient, provide accurate information, and keep documentation of the cancellation for your records.
How to Cancel Your Hims Subscription via Email?
If you prefer not to make a phone call to cancel your Hims subscription, you can opt for the email method. Canceling your Hims subscription via email is a straightforward process, but it’s essential to follow the correct steps to ensure a smooth cancellation. In this guide, we’ll walk you through the steps to cancel your Hims subscription via email, provide examples, and share important tips to help you navigate the process effectively.
Step 1: Compose an Email
Start by composing an email to initiate the cancellation process. In the email, you will need to clearly state that you want to cancel your Hims subscription. Here’s an example of how you can structure your email:
Subject: Request to Cancel Hims Subscription
Dear Hims Support Team,
I am writing to request the cancellation of my Hims subscription. Please process this request promptly.
**Include the following information:**
1. Your full name
2. Hims account username (if applicable)
3. Contact information (email and phone number)
4. Reason for cancellation (optional but helpful for feedback)
**Example:**
Name: John Doe
Username: johndoe123
Email: johndoe@email.com
Phone: (123) 456-7890
Reason for cancellation: Financial reasons
Please ensure that all relevant details are included to expedite the cancellation process.
Sincerely,
[Your Name]
Step 2: Include Important Details
In your email, be sure to include all the necessary information related to your Hims subscription. This information is crucial to help the Hims support team locate your account and process your request efficiently. Make sure you include:
- Your full name: This should match the name associated with your Hims subscription.
- Hims account username (if applicable): If you have a username, include it to help identify your account.
- Contact information: Provide your email address and phone number so they can contact you if needed.
- Reason for cancellation (optional but helpful): Sharing your reason for canceling can provide valuable feedback to the company.
Step 3: Send the Email
Once you have composed your email with all the necessary information, send it to Hims’ official email address, which is [email protected]. Make sure to double-check the email address to ensure it’s accurate.
Step 4: Confirmation Email
After sending your cancellation request via email, Hims’ support team will review your request. You should receive a confirmation email acknowledging your cancellation request within a reasonable timeframe. This email will serve as proof that your request has been received and is being processed.
Important Tips:
- Double-check your email for accuracy: Ensure that the email you send contains all the required information and that your contact details are correct.
- Keep a record: Save a copy of the email you send and the confirmation email you receive for your records.
- Be patient: Cancellation requests may take some time to process, so be patient while waiting for a response from Hims.
By following these steps and tips, you can successfully cancel your Hims subscription via email without the need for a phone call. Remember to provide accurate information and be patient during the process to ensure a hassle-free cancellation experience.
How to Cancel Hims Subscription via Social Media?
Hims offers a convenient way to cancel your subscription through various social media platforms, making it easier for you to get in touch with their customer support team. If you’re looking to cancel your ongoing Hims subscription using social media, follow these steps for a hassle-free experience. We’ll guide you through the process using examples and provide some important tips along the way.
Step 1: Determine the Social Media Platform
Hims has a presence on Twitter, Instagram, and Facebook. Before you proceed, decide which platform you are most comfortable using to contact them. In this guide, we’ll cover how to do it on Twitter, Instagram, and Facebook.
Example: Let’s say you prefer using Twitter.
Step 2: Find Hims on Your Chosen Platform
Now that you’ve chosen a platform, use the platform’s search or discovery feature to find Hims.
Example: On Twitter, search for “@askforhims” in the search bar.
Step 3: Follow or Like Their Page/Account
To send a direct message or comment on their posts, you may need to follow or like their page/account, depending on the platform’s requirements.
Example: On Twitter, click on the “Follow” button next to their account name.
Step 4: Send a Message or Comment
Once you’ve followed or liked their page, you can send them a private message or leave a comment on one of their posts. Be sure to explain that you want to cancel your Hims subscription and provide any necessary information, such as your account details or subscription ID.
Example: Send a direct message like this:
Hi @askforhims, I'd like to cancel my Hims subscription. My account email is [Your Email]. Can you please assist me with this?
Step 5: Wait for a Response
After sending your request, be patient and wait for a response from Hims’ customer support team. They will typically respond to your message or comment within a reasonable timeframe.
Important Tips:
- Be polite and respectful in your communication.
- Double-check your account information to ensure accuracy.
- Take note of any reference or case numbers provided in their response for future reference.
Step 6: Confirm the Cancellation
Once Hims responds, they will guide you through the cancellation process. Follow their instructions carefully to confirm the cancellation of your subscription.
Example: If they request further information or actions, respond promptly and provide the necessary details.
Step 7: Keep Records
After your subscription is canceled, it’s a good practice to keep records of the cancellation confirmation, any communication with Hims, and any reference or case numbers for your records.
Step 8: Verify the Cancellation
Check your account or payment method to ensure that the subscription has been successfully canceled. It may take some time for the changes to reflect in your account.
By following these steps and guidelines, you can easily cancel your Hims subscription via social media. Remember that clear and courteous communication will help expedite the process, ensuring a smooth cancellation experience.
FAQs About How To Cancel Hims Subscription?
1. Can I delete my Hims account?
Yes, you can cancel your Hims subscription at any time. You have multiple options for cancellation:
- Email [email protected] and directly request a cancellation.
- Call 1-800-368-0038 to cancel.
- Cancel through your online account.
It’s important to note that your cancellation will take effect at the end of the current subscription period. So, if you cancel mid-month, your subscription will remain active until the end of that billing cycle.
Example: If you cancel your Hims subscription on March 15th, but your billing cycle ends on March 30th, you will still have access to Hims services until March 30th.
Tip: To avoid any unwanted charges, it’s a good practice to cancel your subscription a few days before the end of your billing cycle.
2. Is Hims a monthly subscription?
No, Hims offers flexibility when it comes to subscription duration. You can choose between a monthly subscription or a 3-month subscription. Prices for Hims subscriptions start at $22 for a 1-month supply of their products.
Example: If you choose a 1-month subscription, you will be billed monthly. If you choose a 3-month subscription, you will be billed every three months.
Tip: Consider your medication needs and budget when choosing the subscription duration that works best for you.
3. How do I unsubscribe from Hers?
To cancel your Hers medication subscription, you have several options:
- Email [email protected].
- Call 1-800-368-0038.
- You can also pause your subscription through the Hers website or app without canceling it. Select your subscription and indicate how long you want to pause your medication.
Example: If you’re going on vacation and won’t need your medication for a month, you can pause your Hers subscription for that period.
Tip: Pausing your subscription can be a convenient option if you plan to resume taking medication in the future.
4. Can I take my Hims prescription to another pharmacy?
Yes, if you have an active subscription with Hims for a prescription treatment, they can assist you in transferring your prescription to a local pharmacy of your choice.
Example: If you move to a new location and want to continue your medication, you can have your Hims prescription transferred to a nearby pharmacy.
Tip: Make sure to inform Hims about your prescription transfer needs well in advance to ensure a smooth transition and uninterrupted access to your medication.