How to Cancel Print Job On HP Printer? – Printing is an essential function for both home and office environments, but there are times when a print job needs to be canceled due to errors, changes in documents, or simply by mistake. HP printers, known for their reliability and efficiency, offer multiple ways to stop an ongoing or queued print job. Whether using the printer’s control panel, your computer, or the HP Smart app, canceling a print job is a straightforward process when you know the right steps.
This article provides a comprehensive guide on how to cancel a print job on an HP printer, covering different methods across various devices. We also provide troubleshooting tips in case the job does not cancel immediately. By the end of this guide, you will have all the knowledge needed to efficiently manage print jobs on your HP printer.
How to Cancel a Print Job on an HP Printer?
1. Using the Printer’s Control Panel
- Cancel Button: Many HP printers feature a dedicated “Cancel” or “Stop” button, usually marked with an “X” symbol. Pressing this button should stop the current print job instantly.
- Touchscreen Interface: Some HP LaserJet models with a touchscreen display have a cancel option accessible through their menu. Navigate to the printer’s menu, locate the print job, and select “Cancel.”
If the print job is successfully canceled, the printer should stop printing immediately. However, if the job continues, additional steps may be required.
2. Canceling from Your Computer
If the print job has been sent from your computer but has not yet started printing, you can cancel it from the print queue.
For Windows Users:
- Open the Print Queue:
- Navigate to Control Panel > Devices and Printers.
- Right-click on your HP printer and select See what’s printing.
- Cancel the Print Job:
- In the print queue window, right-click on the print job you want to cancel.
- Select Cancel and confirm the action if prompted.
For Mac Users:
- Open Print Queue:
- Go to System Preferences > Printers & Scanners.
- Select your printer and click on Open Print Queue.
- Cancel the Print Job:
- Locate the job you want to cancel and click Delete from the toolbar.
These methods should successfully remove the print job from the queue before it starts printing.
3. Using the HP Smart App
HP provides a mobile app called HP Smart, which allows users to manage their printers from smartphones or tablets. The app includes an option to cancel print jobs easily.
- Open the HP Smart App on your smartphone or tablet.
- Select Your Printer from the list of connected devices.
- Cancel the Print Job:
- Navigate to Print Queue.
- Find the active print job and tap Cancel.
This method is convenient for those who frequently print from mobile devices and need to manage print jobs remotely.
4. Restarting the Printer
If the print job remains in the queue and does not cancel using the above methods, restarting the printer might help.
- Turn off the HP Printer.
- Wait for a few seconds.
- Turn the printer back on.
A restart often clears stuck print jobs and resets the printer’s functions.
5. Restarting Your Computer
Sometimes, communication issues between the computer and printer can prevent print jobs from being canceled. Restarting your computer can help resolve these issues and clear any stuck print jobs.
- Save your work and close all applications.
- Restart your computer.
- Once rebooted, check the print queue again.
- If necessary, attempt to cancel the print job from the queue.
Additional Troubleshooting Tips
If a print job remains in the queue despite multiple cancellation attempts, consider the following steps:
- Restart the Print Spooler on Windows:
- Open Run by pressing
Windows + R
. - Type
services.msc
and press Enter. - Scroll down and find Print Spooler.
- Right-click and select Restart.
- Open Run by pressing
- Check for Paper Jams or Printer Errors:
- Ensure there are no paper jams or error messages displayed on the printer.
- If a jam is detected, remove the paper carefully and restart the printer.
- Perform a Factory Reset (Last Resort):
- If all else fails, a factory reset might be necessary. Keep in mind this will erase all custom settings.
- Refer to your printer’s manual or HP’s official website for reset instructions specific to your model.
Managing print jobs efficiently is crucial to maintaining productivity and avoiding wasted resources. HP printers provide multiple options for canceling print jobs, whether through the control panel, a computer, or the HP Smart app. In cases where standard methods do not work, restarting the printer or computer, resetting the print spooler, and troubleshooting potential errors can help resolve the issue.
By following the steps outlined in this guide, you can quickly and effectively cancel unwanted print jobs on your HP printer, ensuring a smoother printing experience. Whether you are working from home, in an office, or on the go, these solutions will help you stay in control of your printing tasks.